RFQ Sourcing Event - Project and Program Management Support Services (PPM)

Solicitation 30-2026-048-DHB is a Request for Qualification issued by the North Carolina Department of Health and Human Services, Division of Health Benefits, to establish a pool of qualified vendors for Project and Program Management Support Services. The resulting agreement will serve as a Master Service Agreement, with specific work assigned through individual Task Orders. The scope includes strategic leadership and operational support for large-scale IT modernization and enterprise portfolios, such as MES, MMIS, and eligibility systems. Key roles sought include PMO Directors, PMO Managers, Program Managers, and Team Leads/Senior Analysts, with a particular emphasis on vendors experienced in federal compliance and reporting with the Centers for Medicare & Medicaid Services. Vendors are evaluated based on their technical and management responses, past performance with organizations of similar complexity, and provided fully burdened labor rates. The award process focuses on the most advantageous offer and best value. Administrative requirements include registration in the NC electronic Vendor Portal and submission of a State Substitute W-9 within seven days of contract execution. Payments are processed on a net 30-day basis from the receipt of invoices, which are typically due by the 15th of each month. Strict compliance is required regarding data security and legal certifications. This includes adherence to the North Carolina Identity Theft Protection Act, HIPAA through a Business Associate Agreement, and specific AI governance frameworks. Critical security protocols mandate that any data breaches involving SSA or CMS data be reported within one hour of discovery. Offerors must also certify compliance with various federal non-discrimination statutes and state laws, including G.S. 143B-139.6C. Proposals must be submitted via the Ariba Sourcing Tool by the specified deadline, with the cost proposal provided as a separate file from the technical response.