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Technical and Operational Support Analysis

Active

State & Local

Response Deadline12/18/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity with the North Carolina Department of Health and Human Services involves providing technical and operational assistance and liaison services for prime contractors on DHB projects. The scope of work focuses on diagnosing and troubleshooting issues within Medicaid Enterprise Systems, MMIS modules, and eligibility and claims systems. Key deliverables for the project include the maintenance of updated technical documentation and the delivery of incident resolution logs. Qualified candidates must serve as Support Analysts holding a Bachelor's degree and possessing one to three years of technical support experience. The solicitation is categorized under NAICS code 541512, with a response deadline set for December 18, 2026.

General Info

NC DHHS subcontract for Medicaid systems support analysts; deadline December 18, 2026.

Agency

North Carolina → Department of Health and Human Services - Dhhs

NAICS

541512 - Computer Systems Design Services

Place of Performance

NC, USA

Set-Aside

NONE

Documents

This scope was carved out of 30-2026-048-DHB.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ Sourcing Event - Project and Program Management Support Services (PPM)

AI Contract Breakdown

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Timeline

PostedOct 20

subcontract

Response DeadlineDec 18

Submission deadline

Response Deadline

12/18/2026, 07:00:00 PM UTCin about 2 months

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Organization & Contact Information

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AgencyNorth Carolina → Department of Health and Human Services - Dhhs

ContactsNo contacts available

OfficeN/A

Organization / AgencyNorth Carolina → Department of Health and Human Services - Dhhs

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical and operational assistance and liaison services for prime contractors on North Carolina DHB projects. Diagnoses issues and troubleshoots problems within Medicaid Enterprise Systems (MES), MMIS modules, and eligibility/claims systems. Requires Support Analysts with Bachelor's degrees and 1-3 years of technical support experience. Delivers incident resolution logs and updated technical documentation.

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