COMPREHENSIVE PERFORMANCE ASSESSMENT OF THE COMMUNITY AND ECONOMIC DEVELOPMENT DEPARTMENT

The City of Riverside is soliciting proposals for a comprehensive independent performance assessment of its Community and Economic Development Department, aiming to evaluate organizational effectiveness, operational efficiency, accountability structures, workplace culture, leadership practices, staffing stability, service delivery, communication protocols, and compliance across all divisions. The selected consultant will conduct an objective review of current operations, analyze the implementation of prior recommendations, and identify risks in management, fiscal practices, compliance, and workforce dynamics. The goal is to deliver actionable, data-driven recommendations to enhance organizational performance, increase transparency, strengthen employee engagement, and rebuild public confidence in the department's operations. Proposals must be submitted by August 7, 2026, with the solicitation number 2565, and no bid bond is required. The project is managed by the City Manager’s Office under the jurisdiction of California, with Kristan Nordmeyer serving as the primary point of contact for inquiries. The assessment must be conducted in alignment with the City’s objectives to improve governance, operational integrity, and service quality, and the consultant is expected to provide impartial analysis grounded in industry best practices to support long-term departmental improvement.