Computer-Aided Dispatch (CAD) Program & Records Management System (RMS)

The Township of North Brunswick is soliciting proposals for a cloud-native Software-as-a-Service solution to provide a unified Computer-Aided Dispatch and Records Management System for its police department. The objective is to replace aging systems with a government-compliant, fully managed subscription platform that ensures NIBRS compliance, seamless data flow between CAD and RMS, and integration with body-worn cameras and ALPR systems. The procurement process, governed by N.J.S.A. 40A:11-4.1 and N.J.A.C. 5:34-4.1, requires responses by October 14, 2026. Award criteria include relevant experience, specifically with New Jersey public entities, the qualifications of the project team, the proposed service approach, and a comprehensive fee proposal covering implementation, data migration, and five years of annual service. The contract mandates strict adherence to various legal and regulatory standards, including the New Jersey Prevailing Wage Act, the Americans with Disabilities Act, and HIPAA for the protection of medical information. Vendors must provide certifications regarding business registration, OFAC status, and prohibited activities in Russia-Belarus and Iran, as well as commit to equal employment opportunity and non-discrimination practices. The implementation process involves a rigorous multi-stage validation cycle, including a dedicated quality assurance environment, staging with production data, and formal user acceptance testing with joint sign-off by agency stakeholders. Final delivery is specified as F.O.B. destination, and the contract's continuation beyond the fiscal year is subject to the availability of annual appropriations.