Concession Management at Riverbend Park

The City of Waco, Texas, is seeking to contract an outside vendor for the management and operation of concession stands at the Riverbend Park baseball and softball complex. The contract, to be established through a Request for Proposals (RFP), will span three years and require the concessionaire to oversee two separate concession stands within the facility. These stands are expected to provide high-quality food and beverage services during various city-operated events and programs held at the park. Key responsibilities of the concessionaire include setting up and managing the concession stands, offering a diverse menu that includes traditional ballpark foods, beverages, and healthy options, and maintaining excellent customer service standards. The concessionaire must also adhere to health regulations, ensure cleanliness, facilitate credit card payments, and implement responsible alcohol service policies where applicable. Effective inventory management to meet demand during events and accurate tracking and reporting of sales are also critical components of the role. Operations are to be conducted at Riverbend Park, located at 1001 Lake Shore Drive, Waco, Texas, with the contract terms commencing upon award. Interested parties are expected to submit sealed proposals by January 31, 2025, to the City of Waco's Operations Center.