Content Management System

Muskegon County, Michigan, is seeking qualified vendors to provide a comprehensive Content Management System (CMS) for its website, with a solicitation posted on September 9, 2025, and a response deadline of October 16, 2025. The project involves full setup of the CMS—either on-premises or cloud-based—including server, database, and environment configuration, along with onboarding, training, and ongoing support to ensure the County’s staff can independently manage website content. The contract is anticipated to last three years, with options to renew annually for up to two additional years, and the awarded vendor must demonstrate compliance with accessibility standards such as WCAG 2.1 AA, security certifications, and technical requirements outlined in the questionnaire. The procurement emphasizes vendor qualifications, experience, project approach, and ability to deliver within specified timelines, with negotiations on pricing to follow after initial qualification evaluations. The solicitation documents include detailed instructions for submission, requiring vendors to respond via the Bidnet Portal or by appointment with physical submissions, and to answer a minimum of 21 out of 33 qualification questions. The evaluation process prioritizes responsiveness, relevant experience, project understanding, and performance capability, with the highest-ranked firm invited to negotiate contract terms. The contract clauses incorporate a broad array of legal and regulatory provisions, including non-discrimination, civil rights compliance, debarment disclosures, confidentiality, and termination rights, but do not reference FAR clauses directly. Delivery is FOB Destination, with acceptance at Muskegon County, and the County retains the right to reject non-conforming items and procure replacements if necessary. The procurement emphasizes transparency, with all addenda posted online and acknowledgment required from respondents. Financial details such as pricing are not included in the RFQ, as the process is qualification-based, with negotiations on cost to occur subsequently. Overall, the County seeks a qualified, experienced vendor capable of providing a secure, accessible, and user-friendly CMS solution aligned with its operational and compliance standards.