County Equity Oversight Panel (CEOP) Member Services RFSQ

The County of Los Angeles, through its Executive Office of the Board of Supervisors, has issued a Request for Statement of Qualifications (RFSQ) titled "County Equity Oversight Panel (CEOP) Member Services 2025" to solicit qualified proposers for Master Agreements to provide specialized member services to the County Equity Oversight Panel. This panel is responsible for independently reviewing complaints, investigations, and administrative matters related to enforcement of the County Policy of Equity (CPOE), which aims to prevent discrimination, harassment, retaliation, and uphold workplace professionalism across County departments. The services include reviewing case investigations, recommending dispositions, delivering equity-related briefings, and ensuring compliance with policies promoting diversity, equity, and inclusivity. The contract term includes a one-year base period with up to six optional one-year extensions, totaling a potential of seven years. The Master Agreement framework governs the relationship between the County and contractors, detailing roles, responsibilities, payment terms, confidentiality requirements, background check mandates, and compliance with all applicable federal, state, and local laws. Contractors must ensure personnel meet strict security and ethical standards, including fingerprint-based background investigations and required training on information security and confidentiality. The solicitation emphasizes strict avoidance of conflicts of interest and adherence to nondiscrimination and human trafficking zero-tolerance policies. Proposers are evaluated primarily on minimum mandatory qualifications, organizational experience, references, and compliance certifications. The County reserves full rights over contract modifications, inspections, quality assurance, and terminations. Invoicing is handled electronically through the CEOP office, and the contract requires ongoing cooperation with County audits and oversight to maintain performance standards aligned with the County’s commitment to equity and professional workplace conduct.