Critical Event Management (CEM) Platform

The New York City Emergency Management (NYCEM) is seeking to establish a sole source contract with Everbridge, Inc. for the support and maintenance of its Critical Event Management (CEM) solutions platform, in accordance with Procurement Policy Board Rule Section 3-05. Everbridge is the exclusive provider of its proprietary CEM platform, which integrates functionalities such as assessment, location tracking, action coordination, analysis, risk intelligence, automation, and orchestration. The platform features unique connectors tailored to NYCEM’s critical infrastructure needs and is certified under OHS SAFETY Act, FedRAMP, and FCC Telecommunications Service Priority (FCC TSP), emphasizing its security, reliability, and specialized capabilities. Interested vendors are invited to respond via the PASSPort portal by completing the acknowledgment and submitting their proposals by the deadline of January 9, 2025. The contract is valued between $500,000 and $2,000,000 and is designated under NAICS code 517919. The primary point of contact for this solicitation is Mikhail Berezin, reachable by email or phone. The contract aims to ensure ongoing support and maintenance for the CEM platform, which is critical for NYCEM’s emergency response operations, leveraging Everbridge’s unique technology and certifications to enhance citywide resilience and safety.