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This Government Contract opportunity from New York was posted on July 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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CRM and Patron Data Management System

Closed

State & Local

Submission Closed07/16/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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The contract titled CRM and Patron Data Management System seeks to integrate customer relationship management tools designed to capture, organize, and segment patron data across all departments at the State University of New York. The primary objective is to enable targeted marketing efforts by leveraging detailed patron profiles and behavioral insights, while also supporting robust analytics to inform decision-making and improve engagement strategies. This initiative aims to unify data collection processes and enhance cross-departmental collaboration through a centralized system that tracks interactions, preferences, and transactional history from various campus services and events. The solicitation is structured as a subcontract under NAICS code 541512, indicating services related to computer systems design and related activities. It was posted on July 8, 2026, with a response deadline of July 16, 2026, and is managed by the State University of New York under its New York organizational division. While specific performance locations and points of contact are not detailed, interested parties can access further information through the provided online portal. The effort underscores a strategic push toward data-driven patron engagement and operational efficiency across the university system.

General Info

SUNY seeks CRM system to unify patron data, enable targeted marketing, and improve engagement through centralized analytics.

Agency

State University of New YorkView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of SUNY-25/26-139.1MC.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

SBU/Ticketing Software System RFP - Replacement

AI Contract Breakdown

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Timeline

PhaseClosed

PostedJul 8

subcontract

Response DeadlineJul 16

Deadline has passed

Submission Closed

07/16/2026, 07:00:00 PM UTC

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Organization & Contact Information

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AgencyState University of New York

ContactsNo contacts available

OfficeN/A

Organization / Agency

State University of New York

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Integration of CRM tools to capture and segment patron data, enable targeted marketing, and support analytics across departments.

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