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Customer Experience (CX) Training Program

Active

INF-2026-0399State & Local

Response Deadline10/09/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The City of Houston is seeking a qualified training vendor to design and facilitate a white-glove Customer Experience training program. This solicitation, identified by number INF-2026-0399, aims to enhance the quality of service provided to the public through specialized professional development. Interested parties must submit their responses by the deadline of October 9, 2026, at 5:00 PM. The primary point of contact for this opportunity is LaShanda Griggs, and the performance of the services will take place within the state of Texas.

General Info

City of Houston seeks customer experience training vendor; responses due October 9, 2026.

Agency

Texas → City of HoustonView Agency

NAICS

611430 - Professional and Management Development TrainingView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

(3)

Customer Experience Training Scope of Work

PDF•sow

Informal Signature Page for Informal Solicitation

DOCX•1 page•contract-document

Informal General Terms

DOCX•7 pages•other

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Timeline

PhaseSolicitation

PostedSep 22

Solicitation

Response DeadlineOct 9

Submission deadline

Response Deadline

10/09/2026, 05:00:00 PM UTCin 17 days

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Organization & Contact Information

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AgencyTexas → City of Houston

Contacts1 person available

OfficeTX, USA

Organization / Agency

Texas → City of Houston

View Agency Profile

Office AddressTX, USA

Contacts

LaShanda Griggs

contact@example.gov

Full Description

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The City of Houston is seeking a qualified training vendor to design and facilitate a white-glove Customer Experience (CX) training program. Internal Reference #: ____________

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