Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, June 10 at 2:00 PM EDT

Register Free →
logo
Get CLEATUSFree Trial

CUSTOMER INFORMATION SYSTEM AND CUSTOMER RELATIONSHIP MANAGEMENT MODERNIZATION

Active
043672

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

Manitoba Hydro is seeking proposals from qualified vendors to supply a modern, scalable, and secure Customer Information System (CIS) and Customer Relationship Management (CRM) solution. This solution is intended to become the primary system for customer billing and engagement, designed to support both existing operations and future growth. The procurement process will follow a staged evaluation, including mandatory requirements, technical assessments, and pricing considerations. All relevant requirements, evaluation criteria, and submission guidelines are detailed in the RFP documents. Proponents must submit their proposals by June 25, 2026. Interested parties can obtain bidding documents on the Merx platform, with potential fees applicable for access. The contracting authority overseeing this solicitation is Ievgen Zinchenko of Manitoba Hydro’s Strategic Sourcing Department. This solicitation aims to modernize Manitoba Hydro’s core customer systems to enhance service delivery and operational efficiency.

General Info

Manitoba Hydro seeks vendors for modern CIS and CRM system; proposals due June 25, 2026.

Agency

Government of Canada → Manitoba Hydro

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

CAN

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more
AgencyGovernment of Canada → Manitoba Hydro
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Manitoba Hydro
Office AddressN/A
Contacts
Ievgen ZinchenkoContracting Authority
contact@example.gov

Full Description

Show more
Manitoba Hydro invites Proposals from qualified Proponents for the provision of a Customer Information System (CIS) and Customer Relationship Management (CRM) solution. The objective of this RFP is to select a Proponent to provide a modern, scalable, and secure platform that will serve as the core system of record for customer billing and customer engagement, supporting both current operations and future business needs. This procurement will be conducted using a staged evaluation process, including mandatory requirements, rated technical criteria, and pricing evaluation. Detailed requirements, evaluation criteria, and submission instructions are provided in the RFP documents and associated proposal forms. FOR MORE INFORMATION, CONTACT: IEVGEN ZINCHENKO Manitoba Hydro SCM – Strategic Sourcing Department Floor #2 - 360 Portage Avenue Winnipeg MB R3C 0G8 EMAIL: izinchenko@hydro.mb.caBidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.

Similar Contracts

NAICS: 541512
New
Federal
Mission Enabling Services Contract (MESC) IIThe Mission Enabling Services Contract (MESC) II is structured into three distinct components: two single-award baselines—NAMIS Services and Spaceflight Enabling Services—and a multi-award Indefinite Delivery/Indefinite Quantity (IDIQ) segment. Each baseline addresses ongoing, clearly defined government needs independently of one another or the IDIQ tasks. The IDIQ portion facilitates work on new projects that fall within the general scope but are not predefined within the baselines, allowing flexibility to meet emerging requirements. This contract supports the development, sustainment, and maintenance of specialized mission-critical applications and services that assist the Johnson Space Center Flight Operations Directorate (JSC FOD) and its partners. Its scope covers flight support activities that benefit a broad range of customers, including NASA centers, international partners, other government entities, and commercial collaborators. Performance is primarily based in Houston, and the contract's NAICS code is 541512, indicating a focus on computer systems design services. Points of contact include Erin E. Moeller for general inquiries and Tumarrow Romain as the Small Business Specialist.
Johnson Space Center

POSTED

in about 1 year

DEADLINE

N/A
View Details
NAICS: 541512
New
SLED
Bid Tab Analysis Software Development and ReportingThis contract involves the development of custom software tools designed for bid tabulation analysis, focusing on functionalities such as unit price benchmarking, outlier detection, and competitor tracking. The software solution will include integrated dashboards to facilitate comprehensive reporting and data visualization, enhancing the ability to analyze bid data effectively. The project is categorized under NAICS code 541512, which pertains to custom computer programming services. Issued by the Tennessee Department of Transportation, the work is to be performed in Dyer, Tennessee. The contract is a subcontract opportunity without a specified solicitation number or set-aside designation. Both the posted date and the response deadline for proposals are June 26, 2026. This initiative aims to support the department’s efforts in improving bid analysis processes for better decision-making in transportation projects.
Tennessee Department of Transportation

POSTED

in 16 days

DEADLINE

in 16 days
View Details
NAICS: 541512
New
SLED
Software Development and Platform IntegrationThe contract involves designing and maintaining the full-stack architecture for a bid analysis SaaS platform tailored to the Tennessee Department of Transportation (TDOT). This includes developing the user interface and user experience components and ensuring seamless integration with TDOT's existing systems, such as Bid Express. The work will be performed primarily in Chester and falls under the NAICS code 541512, which pertains to custom computer programming services. This subcontract requires delivering a comprehensive software solution that supports bid analysis processes, facilitating TDOT's operational needs related to transportation project bidding. The solicitation was posted and is due on June 26, 2026, indicating a tight response deadline. The contract emphasizes both technical proficiency in software development and the ability to integrate with government systems, ensuring the platform enhances efficiency and functionality for TDOT’s use.
Tennessee Department of Transportation

POSTED

in 16 days

DEADLINE

in 16 days
View Details
NAICS: 541512
New
SLED
ITS System Maintenance ServicesThe contract involves providing ongoing maintenance and technical support for the Tennessee Department of Transportation’s SmartWay Intelligent Transportation System. This work is categorized under the NAICS code 541512, which pertains to computer systems design services, indicating a focus on IT and technical expertise to ensure the system’s optimal functionality. The services will be performed as a subcontract and are set to take place in Hamilton, Tennessee. The solicitation for this contract was posted on June 26, 2026, with the response deadline on the same day, underscoring a time-sensitive procurement process. While specific details such as the agency's office address and point of contact are not provided, the Tennessee Department of Transportation is the contracting agency managing this opportunity. The contract aims to support the SmartWay system, which is a key component of the state’s intelligent transportation infrastructure, likely requiring continuous technical oversight and system updates to maintain efficient transportation management.
Tennessee Department of Transportation

POSTED

in 16 days

DEADLINE

in 16 days
View Details
NAICS: 541512
New
SLED
Software Integration and API Development for DOT SystemsThe contract involves designing and implementing secure APIs to enable seamless integration between the bid analytics platform and the Tennessee Department of Transportation's existing systems, such as Bid Express, contract databases, and specification repositories. This effort aims to enhance data interoperability and streamline access to bidding and contract information, ensuring the systems work cohesively to support transportation project management. Issued as a subcontract opportunity under NAICS code 541512, the contract was posted and has a response deadline of June 26, 2026. The work is to be performed in Hawkins, Tennessee, and is managed by the Tennessee Department of Transportation. While specific details about the organization's type or set-aside status are not provided, this contract represents a key technological upgrade to TDOT's digital infrastructure by improving the integration and security of its bid and contract management processes.
Tennessee Department of Transportation

POSTED

in 16 days

DEADLINE

in 16 days
View Details