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This Solicitation opportunity from Texas was posted on August 18, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Satisfaction Market Research

Closed
142870State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing comprehensive market research services for Austin Energy to assess customer satisfaction and preferences, among other related topics. The project requires conducting both quantitative and qualitative studies to gather insights into customer experiences and expectations. The contract is valued between $500,000 and $2,000,000 and is managed by the City of Austin, Texas. The solicitation was posted on August 18, 2025, with a response deadline of September 9, 2025. The primary point of contact for this project is Melissa Le, who can be reached via email or phone for further inquiries. The contract aims to support Austin Energy in understanding customer needs and improving service delivery through detailed market research.

General Info

Place of Performance

TX, USA

Set-Aside

NONE

Documents

16

Austin Energy Data Handling Controls Rev 2.2 March 24, 2025

PDF, High priority: read this firstcontract-exhibit
High

Austin Energy Data Handling Controls Rev 2.2 March 24, 2025

PDF, High priority: read this firstcontract-exhibit
High

RFP 1100 MTL3001 ATT 2 v1 - City of Austin Request for Proposals

DOCX, High priority: read this firstrfp
High

RFP 1100 MTL3001 Attachment 2 Version 1

DOCX, High priority: read this firstrfp
High

RFP 1100 MTL3001 Attachment 3 Terms and Conditions

DOCX, High priority: read this firstcontract-document
High

RFP 1100 MTL3001 Attachment 6 Services Cost Price Sheet

XLSX, High priority: read this firstrfp-attachment
High

RFP 1100 MTL3001 Attachment 6 Services Cost Price Sheet

XLSX, High priority: read this firstrfp
High

RFP 1100 MTL3001 Contract Terms and Conditions

DOCX, High priority: read this firstcontract-document
High

RFP 1100 MTL3001 Customer Satisfaction Market Research

DOCX, High priority: read this firstrfp
High

RFP 1100 MTL3001 Customer Satisfaction Market Research

DOCX, High priority: read this firstrfp
High

RFP 1100 MTL3001 Market Research Scope of Work

DOCX, High priority: read this firstrfp
High

RFP 1100 MTL3001 Market Research Scope of Work

DOCX, High priority: read this firstrfp
High

Solicitation RFP 1100 MTL3001 Offer Sheet

DOCX, High priority: read this firstrfp
High

Solicitation RFP 1100 MTL3001 Offer Sheet

DOCX, High priority: read this firstrfp
High

FACTA Affidavit of Compliance for City of Austin Utility Services

DOCX, Low priorityother
Low

RFP_1100_MTL3001_FACTA_Affidavit_of_Compliance_v1

DOCX, Low priorityother
Low

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → City of Austin
Contacts1 person available
OfficeN/A
Organization / AgencyTexas → City of Austin
Office AddressN/A

Full Description

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Full-service market research contract to conduct quantitative and qualitative market research studies for Austin Energy to determine customer satisfaction and preferences among other topics

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Same awarding agency

NAICS: 335139
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Solicitation # IFQ 1100 AGM1033
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Electric Lamp Bulb and Other Lighting Equipment Manufacturing

POSTED

3 days ago

DEADLINE

N/A
View Details
NAICS: 423610
New
SLED
Termination Kit Indoor Cold Shrink
Solicitation # IFQ 1100 AGM1032
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Electrical Apparatus and Equipment, Wiring Supplies, and Related Equipment Merchant Wholesalers

POSTED

4 days ago

DEADLINE

N/A
View Details
NAICS: 335312
New
SLED
Motor 100 HP with Heaters
Solicitation # IFQ 1100 AGM1031
Solicitation IFQ 1100 AGM1031, issued by the City of Austin, Texas, seeks the procurement of a 100 HP Motor with Heaters, specifically identifying Westinghouse part number HH1004 as the approved manufacturer and part. The contract is awarded to the lowest offer that meets all minimum qualifications and technical specifications. While price is the primary driver, the City considers lead time as an important factor in determining the best value and may request references from the lowest offeror prior to award. Delivery is required on an FOB Destination, prepaid and allowed basis, with all freight charges included in the item price. Contractors must adhere to strict packaging and marking requirements, ensuring all shipments are clearly labeled with the City's name, address, contents, and contract number. For any hazardous materials, the submission of OSHA Form 20 Safety Data Sheets is mandatory, and shipments must comply with U.S. Department of Transportation and Environmental Protection Agency regulations. Awarded vendors are subject to various certifications, including non-debarment, non-discrimination under Austin City Code Sec. 5-4-2, and compliance with the Lone Star Infrastructure Protection Act regarding critical electrical grid equipment. Additionally, employers must complete the City of Austin Wage Theft Training within 30 days of the award. Payments are processed within 30 days of receiving a properly documented invoice following satisfactory delivery.
Motor and Generator Manufacturing

POSTED

4 days ago

DEADLINE

N/A
View Details

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