This Solicitation opportunity from Virginia was posted on October 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Satisfaction Measurement

Closed

WMATA-CQ19245State & Local

Submission Closed07/26/2019, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910

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Department Of Health And Mental Hygiene

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81627P0002-Master Contractors for Agency Survey Work

Solicitation # 81627P0002

The New York City Department of Health and Mental Hygiene is seeking qualified vendors to serve as Master Contractors for on-call survey research, data collection, and analytical services. The objective is to support public health programs, policy development, and evaluation initiatives by assessing community health needs, monitoring behavioral risk factors, and gathering stakeholder feedback across diverse populations in New York City. The anticipated contract term runs from July 1, 2027, to February 28, 2034, with no renewal options. It is expected that approximately three contracts will be awarded, with a total maximum funding of 36,000,000 dollars. Services include survey execution via web, paper, phone, and in-person modes, as well as technical reporting, cognitive testing, and methodological support for sample design. Some projects may involve clinical biomarker data collection, requiring adherence to strict clinical safety and storage standards. Contractors must maintain a rigorous quality control system, including automated logic simulation testing and live soft-launch pilots. Payment is structured around milestone deliverables and hourly rates for ad hoc services, with all vendors exceeding 25,000 dollars required to enroll in the City's Direct Deposit program. Proposals must be submitted through the PASSPort system by November 6, 2026, at 2:00 p.m. ET. Evaluation is based on a 100-point scale, with 90 points allocated to technical criteria—specifically relevant experience, organizational capability, and the proposed approach—and 10 points for price, which is determined via a hypothetical project scenario. A minimum technical score of 70 points is required for viability. Awardees must comply with various New York City and federal regulations, including the MacBride Principles, ADA standards, and strict cybersecurity and data privacy laws such as HIPAA.

Department Of Health And Mental Hygiene

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Solicitation # RFP-2026-0092

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Survey Data Analysis and ReportingThis subcontract opportunity, titled Survey Data Analysis and Reporting, involves providing specialized data analysis services for guest survey projects at the OC Fair. The selected contractor will be responsible for cleaning raw guest data and utilizing statistical tools such as SPSS, SAS, R, or advanced Excel to identify key trends in guest behavior and satisfaction. To qualify, candidates must possess professional experience in customer experience evaluation. The primary deliverables for this engagement include a comprehensive Final Analysis Report and a Guest Survey Summary. This project is associated with the 32nd DAA in Costa Mesa, California, under NAICS code 541910. Interested parties must submit their responses by the deadline of October 22, 2026.

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Solicitation # GS-03-26

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Solicitation # RP 0108-26

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Sound Transit

POSTED

5 days ago

DEADLINE

in 17 days

AI Contract Overview

The Washington Metropolitan Area Transit Authority is seeking a provider for Customer Satisfaction Measurement under solicitation number WMATA-CQ19245. This procurement effort is managed by the agency's Virginia organization and is designed to establish a framework for evaluating and measuring customer satisfaction levels. Interested parties were required to submit their responses by the deadline of July 26, 2019. Further details regarding the bidding process and submission requirements are hosted on the official WMATA supplier portal.