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This Sources Sought opportunity was posted on February 24, 2012. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Satisfaction Survey

Closed
CQ12157Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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General Info

Agency

N/A

NAICS

541613 - Marketing Consulting Services

Place of Performance

WMATA, Office of Procurement and Materials, 600 Fifth Street, NW, Room 3C-02, Washington, DC 20001-2651., WASHINGTON, DC, 20001, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

2 updates
PhaseClosed
Posted

Sources Sought

Notice updated

The notice description changed.

Notice updated

The notice description changed.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyN/A
Contacts2 people available
OfficeN/A
Organization / Agency
N/A
Office AddressN/A
Contacts
Rose KellyContract Administrator
Chris StewartContracting Officer

Full Description

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The Washington Metropolitan Area Transit Authority (WMATA) requires the services of a qualified contractor to manage WMATA's Customer Satisfaction Management (CSM) Program. The primary purpose of the CSM program is to determine customer satisfaction rates by mode of transportation (bus v. rail) as well as other metrics as determined by WMATA. The contractor shall be responsible for the management of the CSM survey, including the survey design, methodology, preparation and production. Log on to the WMATA web site for this solicitation. http://www.wmata.com/business/procurement_and_contracting/solicitations/ If you have any questions, technical, contractual, or administrative, please e-mail them to contact@example.gov

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