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This Government Contract opportunity from Louisiana was posted on May 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service & Claims Resolution Support

Closed
State & Local

Contract Overview

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The contract titled Customer Service & Claims Resolution Support requires the provider to deliver professional customer service to claimants, ensuring timely and effective resolution of all claims-related issues with a strong emphasis on documented responsiveness. The focus is on maintaining high standards of communication and accountability throughout the claims process to enhance claimant satisfaction and operational efficiency. All services must be performed in alignment with established protocols to guarantee consistency, accuracy, and prompt action on reported concerns. This subcontract is issued by the City of New Orleans under the Louisiana agency and is classified under NAICS code 811112, which pertains to other personal services. The solicitation was posted on May 12, 2026, with a response deadline of June 4, 2026, at 10:00 PM. The place of performance and specific office address details are not provided, and no set-aside designation is specified, indicating it is open to all eligible contractors. Interested parties must submit their proposals through the official Louisiana procurement portal by the stated deadline.

General Info

City of New Orleans subcontract for customer service and claims resolution supporting automotive sector.

Agency

Louisiana → City of New OrleansView Agency

NAICS

811112 - Automotive Exhaust System RepairView NAICS

Place of Performance

LA, USA

Set-Aside

NONE

Documents

This scope was carved out of 4693.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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Re-bid Unemployment Cost and Management Claims

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyLouisiana → City of New Orleans
ContactsNo contacts available
OfficeN/A
Organization / Agency
Louisiana → City of New Orleans
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide professional customer service to claimants and ensure prompt resolution of claims-related issues with documented responsiveness.

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Miguel
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Keith Deutsch
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