This Government Contract opportunity from Louisiana was posted on May 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Customer Service & Claims Resolution Support
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract titled Customer Service & Claims Resolution Support requires the provider to deliver professional customer service to claimants, ensuring timely and effective resolution of all claims-related issues with a strong emphasis on documented responsiveness. The focus is on maintaining high standards of communication and accountability throughout the claims process to enhance claimant satisfaction and operational efficiency. All services must be performed in alignment with established protocols to guarantee consistency, accuracy, and prompt action on reported concerns. This subcontract is issued by the City of New Orleans under the Louisiana agency and is classified under NAICS code 811112, which pertains to other personal services. The solicitation was posted on May 12, 2026, with a response deadline of June 4, 2026, at 10:00 PM. The place of performance and specific office address details are not provided, and no set-aside designation is specified, indicating it is open to all eligible contractors. Interested parties must submit their proposals through the official Louisiana procurement portal by the stated deadline.
General Info
Agency
NAICS
Place of Performance
LA, USASet-Aside
Documents
This scope was carved out of 4693.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
Re-bid Unemployment Cost and Management Claims
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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Same awarding agency
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