This Government Contract opportunity from Department Of Defense was posted on June 25, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Customer Service & Issue Resolution Support
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract titled Customer Service & Issue Resolution Support is a subcontract issued by the Department of Defense through its DCSC Philadelphia office, aimed at providing customer service assistance to resolve stakeholder concerns regarding report content, delivery, or interpretation. The opportunity was posted on June 25, 2026, with a response deadline of July 22, 2026, at 4:00 PM, and it is classified under NAICS code 541611, indicating it falls under management consulting services. Performance of the work is required to be conducted in Philadelphia with a zip code of 19111, and no set-aside provisions are specified for this solicitation. The contract does not include details on the point of contact or specific performance metrics, but the scope centers on timely and effective resolution of stakeholder issues tied to reporting systems, requiring strong communication, analytical, and problem-solving capabilities. Interested parties must submit responses through the designated federal portal prior to the deadline.
General Info
Agency
NAICS
Place of Performance
Philadelphia, PA, 19111, USASet-Aside
Documents
This scope was carved out of SP4701-26-Q-0148.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
IBex Industrial Market Capacity Assessment for ICS
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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