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This Government Contract opportunity from Florida was posted on April 26, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service and Member Support

Closed
State & Local

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The City of Lauder Hill in Florida is seeking a subcontractor for a Customer Service and Member Support contract. The primary objective of this engagement is the operation of a call center dedicated to providing comprehensive member support, specifically focusing on benefits inquiries, claims status updates, provider access, and enrollment assistance. This opportunity was posted on April 26, 2024, with a response deadline of May 23, 2024. The project is categorized under NAICS code 811211, reflecting its focus on office administrative services. Interested parties can find further details through the official City of Lauder Hill procurement portal.

General Info

Lauder Hill seeks a subcontractor for call center member support and benefits services.

Documents

This scope was carved out of 2024-029.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyFlorida → City of Lauder Hill
ContactsNo contacts available
OfficeN/A
Organization / AgencyFlorida → City of Lauder Hill
Office AddressN/A
ContactsNo contact information available

Full Description

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Operation of a call center to provide member support for benefits inquiries, claims status, provider access, and enrollment assistance.

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Miguel
Hillary
Keith Deutsch
Christine

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