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This Government Contract opportunity from Michigan was posted on August 20, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service & Technical Support

Closed
State & Local

Contract Overview

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This subcontract opportunity is issued by the State of Michigan's Department of Technology, Management and Budget for the provision of comprehensive customer service and technical support. The selected vendor will be responsible for delivering 24/7 assistance to both employees and administrators, with a specific focus on managing scheduling, handling general inquiries, and ensuring seamless OMNI system integration. The procurement is categorized under NAICS code 561400 and was posted on August 20, 2025. Interested parties must submit their responses by the deadline of August 25, 2025. Further details and submission guidelines can be accessed through the official Michigan SIGMA portal.

General Info

NAICS

561400

Place of Performance

MI, USA

Set-Aside

NONE

Documents

This scope was carved out of 250000002135.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Third Party Administrator for Drug & Alcohol Testing

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Uniform Contract Format

No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMichigan → Technology, Management and Budget
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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24/7 customer and technical support for employees and administrators, including scheduling, inquiries, and OMNI system integration.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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Miguel
Hillary
Keith Deutsch
Christine

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