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This Subcontract opportunity from Pennsylvania was posted on August 4, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service & Tenant Support Operations

Closed
State & Local

Contract Overview

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The Montgomery County Housing Authority in Pennsylvania is seeking a subcontractor for Customer Service and Tenant Support Operations. The selected provider will be responsible for operating a customer service center dedicated to managing tenant inquiries, scheduling inspections, and providing regular status updates. A critical component of the scope involves ensuring accessibility by providing dedicated support for hearing-impaired individuals and those with limited English proficiency. This opportunity is categorized under NAICS code 811211 and was posted on August 4, 2025. Interested parties must submit their responses by the deadline of September 2, 2025. Further details and submission guidelines can be accessed through the PennBid portal.

General Info

Montgomery County seeks a customer service subcontractor for tenant support by September 2, 2025.

Agency

Pennsylvania → The Montgomery County Housing Authority, Pa

Place of Performance

PA, USA

Set-Aside

NONE

Documents

This scope was carved out of PennBid: 196353.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

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Inspection Services

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyPennsylvania → The Montgomery County Housing Authority, Pa
ContactsNo contacts available
OfficeN/A
Organization / Agency
Pennsylvania → The Montgomery County Housing Authority, Pa
Office AddressN/A
ContactsNo contact information available

Full Description

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Operate a customer service center to handle tenant inquiries, schedule inspections, provide status updates, and support limited-English and hearing-impaired individuals.

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