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This Subcontract opportunity from Texas was posted on March 8, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service Platform Support

Closed
State & Local

Contract Overview

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The Customer Service Platform Support subcontract, issued by ESC Region 7 in Texas, involves the operation of a digital or call-center platform. The primary objective of this engagement is to manage customer inquiries, complaints, and feedback specifically related to promotional campaigns. The opportunity was posted on March 8, 2024, with a response deadline of April 9, 2024. Classified under NAICS code 561400, the contract focuses on providing specialized support services to ensure efficient communication and resolution processes for campaign participants.

General Info

ESC Region 7 subcontract for digital call-center support managing promotional campaign customer inquiries.

NAICS

561400

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 07-03082024.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP 07-03082024 Outsourced Promotional Sales Solutions

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → ESC Region 7
ContactsNo contacts available
OfficeN/A
Organization / AgencyTexas → ESC Region 7
Office AddressN/A
ContactsNo contact information available

Full Description

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Operation of a digital or call-center platform to manage customer inquiries, complaints, and feedback related to promotional campaigns.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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