This Government Contract opportunity from National Aeronautics And Space Administration was posted on July 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Success & Onboarding Support Services

Closed

Federal

Submission Closed07/27/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512

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The Gwinnett County Board of Commissioners is soliciting competitive sealed proposals for a multi-year contract to design, implement, and maintain an E911 Community Engagement Solution for the Police Department Communications Division. The primary objective is to deploy a software solution capable of automating post-call surveys via text message using CAD data. The contract will be awarded to a single US-based service provider based on a best-value approach, evaluating responsiveness, experience, qualifications, solution architecture, and pricing. Proposals are due by October 5, 2026, and must be submitted in a sealed package to the Gwinnett County Purchasing Division. The selected provider must adhere to strict technical and security standards, including ADA compliance and the mandatory Vendor Security and Privacy Requirements Exhibit, which aligns with NIST, HIPAA, and PCI-DSS frameworks. The implementation process requires a multi-stage acceptance phase consisting of functional, performance, and reliability testing, with a final acceptance test conducted in a fully integrated environment. Financial requirements include the potential for bid, performance, and payment bonds, and the provider must maintain an insurance rating of A-7 or higher from A.M. Best. The agreement is governed by Georgia law and includes specific provisions for termination for cause with ten days' notice or for convenience with thirty days' notice.

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IT Infrastructure Architecture & Change Management

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Network Infrastructure & Cybersecurity Hardening

Procurement Services

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1 day ago

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in about 1 month

AI Contract Overview

The contract seeks a subcontractor to deliver Silver-tier customer success and onboarding support services specifically for users at NASA Langley Research Center in Hampton, Virginia. Services include personalized onboarding, tailored training sessions, and continuous support to ensure effective utilization of associated systems or platforms. The work is classified under NAICS code 541512, indicating it falls within the category of custom computer programming services, suggesting a technical and user-focused implementation environment. The opportunity is posted as a subcontract with no set-aside designation, and responses are due by July 27, 2026, at 5:00 p.m. The prime contractor or agency responsible is the National Aeronautics and Space Administration, with performance required at the Hampton location, zip code 23681.