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This Subcontract opportunity from Ohio was posted on September 23, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Support & Help Desk for Recognition Platform

Closed
State & Local

Contract Overview

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The OSU Wexner Medical Center is seeking a subcontractor to provide comprehensive customer support and help desk services for its recognition platform. The scope of work includes delivering both Tier 1 and Tier 2 technical support, focusing on user troubleshooting, account assistance, and the creation of training resources to enhance platform adoption and efficiency. This opportunity was posted on September 23, 2024, with a response deadline of October 18, 2024. The contract falls under NAICS code 561400 and is managed through the Ohio state agency system. Interested parties can find further details and submission guidelines via the provided SciQuest procurement link.

General Info

NAICS

561400

Place of Performance

OH, USA

Set-Aside

NONE

Documents

This scope was carved out of 2025-IND-239-RFP.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FY25 RFP for Employee Recognition Service

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyOhio → OSU Wexner Medical Center
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1 and Tier 2 support for users of the recognition platform, including troubleshooting, account assistance, and development of training resources.

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Posted before this notice, open and closed

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