This Subcontract opportunity from California was posted on January 21, 2020. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Customer Support and Help Desk Services
Contract Overview
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AI Contract Overview
The Customer Support and Help Desk Services subcontract, issued by San Diego County in California, requires the provision of comprehensive Tier 1 and Tier 2 bilingual customer support. The selected provider will be responsible for managing account inquiries, claims status updates, and enrollment assistance through multiple communication channels, including phone, email, and a web portal. This opportunity was posted on January 21, 2020, with a response deadline of February 21, 2020. The contract falls under NAICS code 561400 and is structured as a subcontract to ensure efficient help desk operations for the agency.
General Info
Documents
This scope was carved out of RFP 10031.
The full solicitation package (10 documents), including the RFP, is on the prime solicitation, not on this scope.
Rfp 10031 - Flex Spending Account Services
AI Contract Breakdown
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The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from California → San Diego County
Same awarding agency
Earlier notices in this NAICS code
Posted before this notice, open and closed
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