This Government Contract opportunity from Department Of State was posted on September 16, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Support and Help Desk Services

Closed

Federal

Submission Closed10/17/2025, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541219

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City of Mableton

POSTED

5 days ago

DEADLINE

in 27 days

AI Contract Overview

The Department of State, specifically the Embassy Reykjavik, is seeking a subcontractor to provide comprehensive Customer Support and Help Desk Services. The selected provider will be responsible for operating a dedicated 24/7 help desk focused on the reporting and resolution of mobile service and equipment issues. Performance will be measured against a strict service level agreement that permits no more than one complaint per month. This opportunity is categorized under NAICS code 541219 and will be performed in Reykjavik. Interested parties must submit their responses by the deadline of October 17, 2025, at 2:00 PM.

General Info

Embassy Reykjavik seeks 24/7 mobile help desk services. Responses due October 17, 2025.

Agency

Department Of State → Embassy Reykjavik

NAICS

541219 - Other Accounting Services

Place of Performance

Reykjavik, IS-1, ISL

Set-Aside

NONE

Documents

This scope was carved out of 191C7025Q0003.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Mobile Telephone Services - U.S. Embassy Reykjavik, Iceland

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedSep 16

subcontract

Response DeadlineOct 17

Deadline has passed

Submission Closed

10/17/2025, 02:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of State → Embassy Reykjavik

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of State → Embassy Reykjavik

Office AddressN/A

ContactsNo contact information available

Full Description

Operate a dedicated 24/7 help desk for reporting and resolving mobile service and equipment issues with a strict SLA of no more than one complaint per month.