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This Government Contract opportunity from Texas was posted on June 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Support & Help Desk Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561499
New
SLED
Online Auction Services
Solicitation # 962-1029-27
The County of Solano, through the Department of Treasurer-Tax Collector-County Clerk, is seeking a qualified auction service provider to conduct online public auctions for eligible tax-defaulted properties, including residential, commercial, and vacant land. The selected contractor will provide a secure auction platform featuring real-time bidding, property listings, and bidder management, including identity verification and the collection and refunding of bid deposits. Services are required on an as-needed basis to ensure a transparent and compliant process in accordance with California laws and regulations. The contract is intended for an initial three-year term starting approximately January 1, 2027, and ending December 31, 2029, with the possibility of two additional one-year extensions. The estimated contract value is not to exceed 45,000 dollars. Award will be granted to the highest rated responsive proposer based on best value, rather than solely on the lowest price. Evaluation criteria include the cost proposal, technical capabilities, and demonstrated experience in real property auctions. Proposers must submit their electronic applications via OpenGov by November 30, 2026, including a technical proposal limited to 25 pages, a detailed budget, and financial statements from the last 36 months. The contractor must adhere to strict compliance standards, including non-discrimination laws, drug-free workplace requirements, and federal non-debarment certifications. Performance is subject to audit and inspection by County, State of California, or federal representatives.
Treasurer-Tax Collector

POSTED

about 23 hours ago

DEADLINE

in about 1 month
NAICS: 561499
New
Federal
Intelligent Mail Locker Systems (ILS)
Solicitation # N0018926INTELLIGENTLOCKERS
The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center Norfolk is conducting market research via a Request for Information (RFI) for the delivery and installation of an enterprise-grade Intelligent Mail Locker System (ILS) across 146 designated military installations in the continental United States. This initiative supports the Army, Air Force, Marine Corps, and Navy by providing secure, accountable parcel delivery and retrieval. The scope of work encompasses the supply of commercially supported locker assemblies, controllers, and software, as well as transportation, installation, configuration, acceptance testing, and ongoing sustainment services, including annual maintenance and licensing. Key technical requirements include FedRAMP compliance, DoD Impact Level 4 (IL4) certification, seamless integration with the Automated Military Postal System (AMPS), and the ability to provide package tracking via email or SMS. The anticipated contract will be a commercial firm-fixed price award featuring a one-year base period and four one-year option periods for maintenance and software. A critical timeline requirement involves the operational activation of twenty-six high-priority locker banks by December 25, 2026, with a broader plan for simultaneous delivery to sixty-three site-ready installations immediately following the award. The estimated contract value is approximately 5,170,000 dollars. Interested sources must provide a Statement of Technical Capabilities, including sample pricing and evidence of required security certifications, to the designated points of contact by November 12, 2026.
Navsup Flt Logistics Ctr Norfolk

POSTED

1 day ago

DEADLINE

in 13 days
NAICS: 561499
SLED
Volunteer and Guest Services Management
Solicitation # RFP 26-0367
The City of Phoenix Aviation Department is soliciting offers for Volunteer and Guest Services Management under RFP 26-0367. This five-year firm-fixed-price contract is scheduled to commence on or about June 1, 2027, with no options for extension. The selected contractor will be responsible for the recruitment, screening, and supervision of staff and volunteers to maintain high-level customer service consistent with the America's Friendliest Airport standard. Key operational duties include staffing the Employee Connection Center, Compassion Corner, All Faiths Chapel, and the Sensory Room, as well as managing the Navigator Program for passengers with hidden disabilities. The scope also encompasses administrative tasks such as managing volunteer equipment, processing mail-back services for prohibited items, and overseeing lost and found procedures via SqBx. To be considered, offerors must certify at least three years of experience in volunteer or guest services management within the last five years. The evaluation process focuses on the method of approach, fee schedule, firm qualifications, and key personnel experience. Awardees must provide a performance guarantee equal to 10 percent of the total annual contract amount via a letter of credit, performance bond, or cash deposit. Additionally, the contractor must implement a comprehensive quality assurance plan utilizing independent third-party vendors to measure service quality and maintain a 100 percent accuracy rate in scheduling. Compliance requirements include strict adherence to Title VI of the Civil Rights Act, the handling of Sensitive Security Information, and participation in the Disadvantaged Business Enterprise - Neutral program.
Aviation

POSTED

9 days ago

DEADLINE

in about 1 month

AI Contract Overview

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The contract entails providing Tier 1 and Tier 2 technical support services, focusing on help desk operations, troubleshooting, ticket resolution, and user assistance specifically during academic terms. The primary scope is to support users effectively in a timely manner, ensuring smooth technical operations within the academic environment. This subcontract falls under the NAICS code 561499, which relates to specialized support services. The contracting entity is the University of Houston – Downtown, located in Texas, although the exact location details for the place of performance are unspecified. The solicitation was posted on June 11, 2026, with a response deadline set for June 30, 2026. The contract does not indicate any set-aside requirements or special organization type criteria. Overall, the focus is on delivering consistent, high-quality customer support to enhance the technical experience for university stakeholders during critical academic periods.

General Info

Provide Tier 1 and Tier 2 help desk support for University of Houston-Downtown during academic terms.

Agency

Texas → University of Houston – Downtown

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 784-26-2682.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP 784-26-2682- Student Success and Mentoring Software

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → University of Houston – Downtown
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas → University of Houston – Downtown
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1 and Tier 2 technical support including help desk operations, troubleshooting, ticket resolution, and user assistance during academic terms.

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