This Government Contract opportunity from New Jersey was posted on July 7, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Customer Support and Help Desk Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract requires provision of bilingual customer support and help desk services to assist tax collectors and bidders during tax sale events, ensuring clear communication and timely resolution of inquiries through phone and other support channels. The scope includes delivering technical assistance, conducting real-time troubleshooting, and developing training materials to enhance user understanding and efficiency during high-volume tax sale operations. The support must be available in both English and another language to accommodate diverse stakeholders and maintain accessibility throughout the event lifecycle. This subcontract, classified under NAICS code 541519, is managed by the Division of Central Purchasing in New Jersey and is open for responses until July 28, 2026. While the exact location of performance is unspecified, the services are intended to support tax sale activities within the state. The contract does not indicate a set-aside type or specific procurement category beyond being a subcontract, and all proposers must meet the functional requirements for multilingual support, technical expertise, and instructional content development to qualify for award.
General Info
Agency
NAICS
Place of Performance
NJ, USASet-Aside
Documents
This scope was carved out of 2026-15.
The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.
Online Tax Sales
AI Contract Breakdown
Uniform Contract FormatNo contract breakdown available.
Cannot generate Contract Breakdown because no documents were found from this contract's source.
Timeline
Submission Closed
