This Government Contract opportunity from Department Of The Treasury was posted on May 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Support & Member Services (Tier 1/2 Help Desk)

Closed

Federal

Submission Closed06/15/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811211

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19 days ago

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in 3 days

AI Contract Overview

The contract focuses on providing customer support and member services specifically tailored for federal employees and retirees. It encompasses essential functions such as enrollment assistance, claims status inquiries, provider lookups, and benefit explanations. This support is categorized under Tier 1 and Tier 2 help desk services, ensuring comprehensive assistance for various customer needs related to federal benefits and health services. Issued by the Department of the Treasury’s Comptroller of Currency Acquisitions office, this subcontract opportunity aligns with NAICS code 811211, which pertains to consumer electronics repair and maintenance, although here it is applied in the context of customer support services. The solicitation was posted on May 28, 2026, with a response deadline of June 15, 2026. While specific details such as the physical location of performance or a designated point of contact are not provided, the contract is aimed at maintaining high-quality service delivery for federal personnel navigating their benefits and related processes.

General Info

Provide Tier 1 and Tier 2 customer support for federal employees' benefits and health services.

Agency

Department Of The Treasury → Comptroller Of Currency AcqsView Agency

NAICS

811211 - Consumer Electronics Repair and MaintenanceView NAICS

Place of Performance

DC, USA

Set-Aside

NONE

Documents

This scope was carved out of 2031JW26Q00058.

The full solicitation package (9 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

G--OCC Vision Insurance

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedMay 28

subcontract

Response DeadlineJun 15

Deadline has passed

Submission Closed

06/15/2026, 04:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of The Treasury → Comptroller Of Currency Acqs

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of The Treasury → Comptroller Of Currency Acqs

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver customer service for enrollment, claims status, provider lookup, and benefit explanations to federal employees and retirees.

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