Customer Support and Training, Commercial Claims Support
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The contract supports Commercial Claims Support help desk services under the Department of State, specifically managed by GA/AMD, with performance centered in Charleston. It is designated as a Small Business Set Aside under NAICS code 541219, ensuring eligibility and preference for small business concerns. The scope involves providing customer support and training to assist with commercial claims processes, likely addressing inquiries, troubleshooting, documentation guidance, and operational assistance for users involved in commercial claim submissions or resolution. The point of contact for general inquiries is Richard Sizemore, reachable via email, while Tyler Sinclair serves as the Small Business Specialist to assist prospective small business vendors with understanding requirements and navigating the procurement process. No solicitation number or posting date is listed, indicating this is a forecast of future requirements rather than an active solicitation, and detailed address information for the office or place of performance remains unspecified beyond the city of Charleston.
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Charleston, SC, USSet-Aside
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