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Customer Support and User Onboarding for Educational Institutions

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract, titled Customer Support and User Onboarding for Educational Institutions, is issued by the Illinois College Access and Outreach agency. The primary objective of the agreement is to provide comprehensive technical and administrative support for schools and colleges utilizing a specific transcript platform, with a focus on user onboarding, training, and troubleshooting services. The contract is categorized under NAICS code 541611 and is designated for performance in Deerfield, Illinois. It was officially posted on January 30, 2026, to ensure educational institutions receive the necessary operational assistance to effectively manage and utilize the transcript system.

General Info

Illinois College Access and Outreach subcontract for transcript platform support and user onboarding.

Documents

This scope was carved out of 26-691ISAC-COLAC-B-50853.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

26-691ISAC-COLAC-B-50853 | CHANGE ORDER NOTICE - Parchment contract extension

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Timeline

Posted

subcontract

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Organization & Contact Information

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AgencyIllinois → College Access & Outreach
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of technical and administrative support, including onboarding, training, and troubleshooting for schools and colleges using the transcript platform.

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