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Text Messaging Platform (SaaS)

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for the College Access & Outreach agency in Illinois provides a cloud-based SaaS text messaging platform designed for prime contractors. The solution supports bulk SMS/MMS, two-way messaging, and contact management for up to 20,000 contacts monthly, while incorporating advanced features such as a virtual advisor chatbot, AI integration, and comprehensive analytics dashboards. The provider must deliver a fully hosted and functional platform that adheres to the Illinois Information Technology Accessibility Act Standards. Additionally, the system must maintain strict security compliance with FedRAMP and NIST 800-53 standards. The place of performance for this engagement is located in Deerfield, Illinois.

General Info

SaaS text messaging platform for Illinois College Access agency with AI and security compliance.

Agency

Illinois → College Access & OutreachView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

Deerfield, IL, 60015-5209, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-691ISAC-COLAC-R-308535.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

26-691ISAC-GENCO-B-51580 | ISAC - Text Messaging Service

AI Contract Breakdown

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No contract breakdown available.

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Timeline

Posted

subcontract

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Organization & Contact Information

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AgencyIllinois → College Access & Outreach
ContactsNo contacts available
OfficeN/A
Organization / Agency
Illinois → College Access & Outreach
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies a cloud-based text messaging platform for prime contractors on State of Illinois projects. Provides bulk SMS/MMS, one-to-one and two-way messaging, contact management for 20,000 contacts per month, virtual advisor chatbot functionality, AI integration, and analytics dashboards. Requires FedRAMP/NIST 800-53 compliance and adherence to Illinois Information Technology Accessibility Act Standards. Delivers a hosted, functional platform.

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Same NAICS industry code

More opportunities from Illinois → College Access & Outreach

Same awarding agency

NAICS: 517810
SLED
26-691ISAC-GENCO-B-51580 | ISAC - Text Messaging Service
Solicitation # 26-691ISAC-COLAC-R-308535
Solicitation 26-691ISAC-GENCO-B-51580 is issued by the Illinois College Access and Outreach agency to procure a comprehensive text messaging service. The scope of work requires a platform supporting unlimited SMS and MMS messaging for up to 20,000 contacts per month, featuring AI integration, virtual advisor chatbots, and both one-to-one and bulk messaging capabilities. The selected vendor must provide dedicated onboarding and account management support, including a dedicated implementation manager and semi-annual success meetings. Technical requirements include single sign-on capability, FedRAMP compliance or government cloud access with NIST 800-53 controls, and adherence to the Illinois Information Technology Accessibility Act Standards. Performance metrics are strictly defined, requiring content modifications to be completed within 72 hours and new program creation within five business days. The contract is governed by the State of Illinois Standard Terms and Conditions and requires extensive vendor certifications regarding legal entity status, bid rigging, and human rights compliance. Financial obligations are managed under the State Prompt Payment Act, with the contract remaining contingent upon the availability of state or federal appropriations. Vendors must maintain specific insurance coverages, including 1 million dollars per occurrence for general commercial and auto liability, and 2 million dollars in annual aggregate for general liability. All deliverables are considered work for hire, granting the State of Illinois sole and exclusive ownership. The vendor is also required to indemnify the state against liabilities arising from negligent performance or intellectual property infringement.
All Other Telecommunications

POSTED

6 months ago

DEADLINE

N/A
View Details
NAICS: 541512
SLED
26-691ISAC-GENCO-B-51581 | ISAC - Handshake
Solicitation # 26-691ISAC-GENCO-B-51581
Solicitation 26-691ISAC-GENCO-B-51581, titled ISAC - Handshake, is a procurement opportunity issued by the Illinois College Access & Outreach agency. The project is categorized under NAICS code 541512 and is centered in Deerfield, Illinois. While specific technical deliverables and a detailed statement of work are not provided in the available documentation, the contract is governed by the State of Illinois Standard Terms and Conditions and requires the vendor to adhere to strict state certifications, including compliance with the Illinois Procurement Code, the Illinois Information Technology Accessibility Act, and various tax and legal entity requirements. The contract is contingent upon the availability of funds and may be terminated without penalty if the Illinois General Assembly or federal funding sources fail to provide sufficient appropriations. Payment is processed according to the State Prompt Payment Act, with a critical invoicing deadline of July 31 for any expenses incurred through June 30. Key legal obligations include a work-for-hire clause granting the State of Illinois exclusive ownership of all deliverables, a twelve-month warranty on supplies, and a requirement for prior written approval for any subcontracting. Vendors must also certify they are not in default on educational loans and are not prohibited by the Department of Homeland Security due to cybersecurity risks.
Computer Systems Design Services

POSTED

6 months ago

DEADLINE

N/A
View Details

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