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This Government Contract opportunity from Texas was posted on October 7, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Support & User Services

Closed
State & Local

Contract Overview

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Texas State University is seeking a subcontractor for a Customer Support and User Services contract to provide comprehensive 24/7 assistance to its users. The scope of work includes managing troubleshooting requests, resolving billing issues, handling lost items, and addressing service complaints to ensure continuous operational support. The solicitation was posted on October 7, 2025, with a response deadline of November 6, 2025. This opportunity falls under NAICS code 561400 and is associated with a broader micromobility transportation solution services initiative for 2026.

General Info

NAICS

561400

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP #754.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP #754- Micromobility Transportation Solution Services-2026

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas State University
ContactsNo contacts available
OfficeN/A
Organization / AgencyTexas State University
Office AddressN/A
ContactsNo contact information available

Full Description

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24/7 customer support for users including troubleshooting, billing issues, lost items, and service complaints.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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Keith Deutsch
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