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CX Data Analytics and Sentiment Modeling

Active

State & Local

Response Deadline10/07/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Georgia → City of Atlanta

NAICS

541690 - Other Scientific and Technical Consulting Services

Place of Performance

GA, USA

Set-Aside

NONE

Documents

This scope was carved out of PE-66062-NONST-2027-000000487.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

MS-IFB/DOA/2609-1270053/Social Media and Customer Feedback Dashboard

AI Contract Breakdown

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Timeline

PostedSep 28

subcontract

Response DeadlineOct 7

Submission deadline

Response Deadline

10/07/2026, 07:00:00 PM UTCin 6 days

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Organization & Contact Information

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AgencyGeorgia → City of Atlanta

ContactsNo contacts available

OfficeN/A

Organization / AgencyGeorgia → City of Atlanta

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs data analytics and sentiment modeling for prime contractors on City of Atlanta Department of Aviation projects. Configures Natural Language Processing (NLP) models to categorize feedback, establishes customer satisfaction KPIs, and develops reporting templates. Utilizes ML models and data analytics software adhering to data privacy standards. Delivers a configured analytics engine and periodic insight reports.

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