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D--CoNexus Software Hardware Maintenance NOTICE OF INTENT TO AWARD SOLE SOURCE

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VA-SNOTE-080221-007Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The Department of Veterans Affairs Health Revenue Center in Topeka, Kansas, intends to award a sole source purchase order to CoNexus Inc. for software maintenance, including software, hardware support, and warranty services. CoNexus currently supports the DVA's nationwide call center with proprietary CXM call recording and monitoring software, which is integral to the operation of various 1-800 numbers. Since CoNexus is the only authorized source for this software, the sole source procurement ensures compatibility and interchangeability with the existing system, in accordance with FAR 6.302-1 and U.S. Code 41 U.S.C. 253(C)(1). The acquisition falls below the Simplified Acquisition Threshold, and this notice is not a solicitation for competition but invites potential suppliers who can meet the requirements to submit written capabilities by March 3, 2008, for the Contracting Officer’s consideration regarding possible competitive procurement. This procurement action is managed by the Network Contract Office 19 under the Department of Veterans Affairs, with the place of performance in Topeka, KS, and the office address located in Greenwood Village, Colorado. The sole source justification is based on CoNexus’s exclusive rights to its proprietary software critical to the VA call center’s operations. All responses must be submitted in writing to the designated point of contact, Barry Fetzer, with no phone inquiries accepted. The contract supports ongoing maintenance and warranty services to ensure continuous, reliable operations of the VA’s call center infrastructure.

General Info

Sole source purchase to CoNexus for proprietary VA call center software maintenance and warranty services.

Agency

Department Of Veterans Affairs → Network Contract Office 19 (36C259)

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Set-Aside

NONE

Documents

No documents available

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AI Contract Breakdown

Uniform Contract Format

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Timeline

PostedFeb 21

special-notice

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Network Contract Office 19 (36C259)

ContactsNo contacts available

OfficeGreenwood Village, CO, 80111, USA

Organization / AgencyDepartment Of Veterans Affairs → Network Contract Office 19 (36C259)

Office AddressGreenwood Village, CO, 80111, USA

ContactsNo contact information available

Full Description

The Department of Veterans Affairs, Health Revenue Center, Topeka, KS intends to award a sole source purchase order for software maintenance IAW FAR 6.302-1 and 41 U.S.C. 253(C) (1) to CoNexus Inc. of 5600 NW Central Dr., Suite 102, Houston, TX 77092. The DVA HRC presently operates a nationwide call center that is supported by CoNexus CXM call recording and monitoring software in conjunction with various 1-800-numbers. This software is proprietary to CoNexus and CoNexus is the only known authorized source. The sole source purchase order provides for software, software and hardware support, and warranty support. This sole source award will be made to ensure that all items are compatible and interchangeable with the present system. This is not a request for competitive proposals; however, all interested parties who believe they can meet the requirements are invited to submit in writing complete information describing their ability to meet these requirements. All information shall be furnished at no cost or obligation to the Government. Information received as a result of this notice will be considered solely for the purpose of determining whether to conduct a competitive procurement. A determination to conduct a competitive procurement will be at the sole discretion of the Contracting Officer. Responses related to this notice shall be in writing and must be received no later than March 03, 2008. POC Barry Fetzer, DVA HRC, 3401 SW 21, Bldg 9, Topeka, KS 66604. Phone request will not be honored. The value of this acquisition is below the Simplified Acquisition Threshold. This is a simplified acquisition.*****