This Government Contract opportunity from Department Of The Interior was posted on December 4, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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D--IVR/ACD System Maintenance for OIT

Awarded

140A1624Q0087Federal

Submission Closed12/04/2024, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 517111

New

SLED

Wide Area Network (WAN) Transport, Connectivity, Internet, and Telephony Services

Solicitation # RFI 2027-015

The State of New Hampshire Department of Information Technology issued Request for Information RFI 2027-015 to conduct market research for Wide Area Network transport, connectivity, internet, and telephony services. The initiative aims to gather industry insights on modern architectural approaches to support over 430 distributed locations, including head-end, core facilities, and remote agency sites. The scope encompasses the design, installation, and ongoing support of various delivery frameworks such as MPLS, SD-WAN, Carrier Ethernet, fiber, 5G/LTE, satellite, and hybrid WAN architectures, as well as high-speed broadband services. Technical requirements emphasize the use of Equal Cost Multi-Path routing for unclassified traffic and the maintenance of SIP connectivity standards. As this is a sources-sought RFI, it is not intended to result in an immediate contract, and detailed cost figures are not required. However, the state has indicated that future evaluations will prioritize pricing transparency, preferring separate PMO or advisory fees for broker-based models, and a tiered approach to service level agreements based on site criticality. The state is also seeking information on billing automation and eProcurement integration. Responses were due by November 13, 2026, via email. All submissions are subject to the New Hampshire Right-to-Know Law, though vendors may request confidentiality for specific commercial or financial information.

Department Of Information Technology

POSTED

DEADLINE

Internet Service Provider Services in Bogota, Colombia

Solicitation # W913FT27QA001

Solicitation W913FT27QA001 is a combined synopsis and solicitation for a firm-fixed-price contract to provide dedicated internet access and network engineering services for Special Operations Command South (SOCSOUTH) at the Canton Norte military installation in Bogota, Colombia. The requirement consists of the installation, deployment, and activation of two independent, unmetered, symmetric 3 Gbps dedicated fiber internet circuits delivered to the 6th and 7th floors of the Sede Habitacional Bicentenario de la Independencia. The contractor is responsible for managed network engineering, hardware provisioning, structured cabling, and 24/7/365 proactive monitoring and maintenance to support approximately 200 concurrent users. Key technical standards include a 99.9 percent performance threshold of contracted speed, seamless failover capabilities, and an on-demand upgrade path to 10 Gbps per circuit. This opportunity is set aside for small businesses, specifically including women-owned small businesses. The period of performance features a six-month base period followed by two 12-month options and one additional six-month extension option. Award will be based on best value, evaluating technical acceptability on a pass/fail basis and considering total evaluated price and the service start date. Offerors must maintain active registration in the System for Award Management and comply with NIST SP 800-171 security requirements and Colombian government insurance mandates. Proposals must be submitted in English and U.S. Dollars by October 30, 2026.

POSTED

DEADLINE

Internet Access Services (ISP)This subcontract for Internet Access Services (ISP) provides high-performance internet connectivity for prime contractors working on McKinney ISD E-Rate Category 1 projects. The scope of work includes the provision of internet bandwidth, IP address management, and gateway connectivity utilizing high-capacity internet gateways to ensure reliable service delivery. The contract requires strict adherence to Service Level Agreements regarding uptime, latency, and response times. Interested parties should note the response deadline of December 11, 2026, for this Technology agency project categorized under NAICS code 517111.

POSTED

DEADLINE

WAN Transport Services (Leased Line Provider)This subcontract agreement focuses on the provision of Wide Area Network transport and data transport point-to-point services to support prime contractors on McKinney ISD E-Rate Category 1 projects. The scope of work includes the delivery of active, monitored WAN transport circuits utilizing leased lines, fiber transport, or microwave links to ensure seamless connectivity between District facilities. The selected provider must adhere to strict Service Level Agreements regarding uptime, latency, and response times to maintain network reliability. This opportunity is categorized under NAICS code 517111 and is managed by the Technology agency in Texas, with a response deadline set for December 11, 2026.

POSTED

DEADLINE

Solicitation # 2026-10-653

McKinney Independent School District is soliciting competitive proposals under solicitation number 2026-10-653 for E-Rate eligible Category 1 services to ensure secure and high-performance connectivity across its facilities. The scope of work is divided into three primary requests: self-provisioned and leased networks, wide area network only transport, and internet access. All services must be fully installed, tested, and operational by July 1, 2027, with a requirement that infrastructure terminates at the designated Main Distribution Frame within the building. The district is seeking a firm fixed-price contract with pricing options for 12, 36, and 60-month terms, with the possibility of two additional 12-month extensions. The award will be based on the best value to the district, utilizing a points-based scoring system that evaluates price and non-price criteria, including the proposer's reputation, warranty history, and Texas-based operations. For specific service requests, price is evaluated as the total cost of ownership over a 120-month period. Proposers must comply with strict federal and industry standards, including FCC, USAC E-Rate, BICSI, and TIA/EIA specifications. Additionally, the contract requires adherence to the Davis-Bacon Act for construction over 2,000 dollars and mandates non-discrimination compliance. Proposals are due by December 11, 2026, at 2:00 pm via the OpenGov electronic portal.

POSTED

DEADLINE

Bulk Internet Transport ServicesThis subcontract for Bulk Internet Transport Services supports prime contractors on projects for the Housing Authority of the City of Asheville in North Carolina. The agreement focuses on providing high-capacity backhaul to eight specific properties, ensuring high-speed internet transport is delivered directly to property head-ends to serve a total of 1,493 units. The service provider must adhere to strict performance standards, including a minimum uptime of 99.5 percent, round-trip latency of 50ms or less, and packet loss not exceeding 1 percent. Additionally, all operations must remain in full compliance with FCC regulations and Customer Proprietary Network Information rules.

Housing Authority of the City of Asheville

POSTED

DEADLINE

Resident Bulk Internet and In-Unit Wi-Fi Services for Agency Housing Development

Solicitation # P26014

The Housing Authority of the City of Asheville is soliciting proposals for Resident Bulk Internet and In-Unit Wi-Fi Services for its housing developments in Asheville, North Carolina. The scope of work includes providing bulk internet transport to covered properties, wired distribution to every dwelling unit, one managed in-unit Wi-Fi gateway per unit, resident customer support, a property-management portal, and ongoing network monitoring and maintenance. The contract is for an initial term of 60 months, with a requirement for the contractor to cooperate in an orderly transition to a successor provider upon expiration. Payment is structured as an all-inclusive per-unit monthly bulk rate for approximately 1,493 units, with no one-time installation or activation charges payable by the agency or residents. The solicitation requires strict adherence to HUD regulations, including Section 3 of the Housing and Urban Development Act of 1968, the Davis-Bacon Act, and the Americans with Disabilities Act. Additionally, contractors must comply with the agency's Language Access Plan by providing materials in English and Spanish and must maintain commercially reasonable cybersecurity controls while prohibiting the monetization of resident data. Proposals must be submitted electronically via the eProcurement Marketplace by November 12, 2026, following a specific tabbed and bookmarked format.

Housing Authority of the City of Asheville

POSTED

DEADLINE

Air-to-Ground (A/G) Telecommunications Network ServicesThe Air-to-Ground Telecommunications Network Services subcontract, managed by the Department of Transportation under the 693KA8 System Operations Contracts, provides essential physical and logical network infrastructure for prime contractors on FAA Domestic Datalink Services projects. The scope of work involves routing and delivering critical ATC messages within Domestic NAS airspace, ensuring seamless connectivity for 20 CONUS ARTCCs and supporting DCL services across 65 airports. To maintain 24/7/365 service availability, the contract utilizes high-availability routing hardware and WAN infrastructure to deliver an operational end-to-end data transport network specifically for CPDLC messages. This effort is categorized under NAICS code 517111 and is performed in Washington, DC.

693KA8 System Operations Contracts

POSTED

DEADLINE

AMEND 0002: PROVIDE, INSTALL, AND MAINTAIN A 10GB ETHERNET PT TO PT SERVICE BETWEEN TX AND TX.

Solicitation # HC101326QA332

Solicitation HC101326QA332 is a combined synopsis and request for quotation issued by the Department of Defense Telecommunications Division to provide, install, and maintain a 10GB Ethernet point-to-point service between two locations in Texas. This procurement falls under NAICS code 517111 and product service code DG11, following FAR Part 12 for commercial products and services. The acquisition is not set aside for small businesses, and the source selection will be based on the lowest price technically acceptable process. Interested entities must have a DITCO Basic Agreement to access controlled attachments, requiring a UEI or CAGE code for verification. Quotes must specify monthly recurring and non-recurring charges and be submitted by November 6, 2026. Full solicitation details, including specific evaluation criteria and performance requirements, are available via the IDEAS portal or the attached RFQ documentation.

Telecommunications Division- HC1013

POSTED

DEADLINE

MT-CF Phone Services The Bureau of Reclamation, under the Department of the Interior, is forecasting a contract for phone services at the Canyon Ferry Dam within the Missouri Basin. This requirement is categorized under NAICS code 517111, which pertains to wired telecommunications services. The forecast was posted on October 22, 2026, and lists Jennalyn Kent as both the primary point of contact and the Small Business Specialist. Further details regarding the solicitation and specific performance locations are available through the Acquisition Gateway.

Bureau of Reclamation

POSTED

DEADLINE

Internet Access Services E-Rate

Solicitation # polk-county-school-board-011-DW-0127-2027

The Polk County School Board Network Operations in Florida is soliciting bids for Internet Access Services under the E-Rate program. This solicitation, identified as polk-county-school-board-011-DW-0127-2027, requires services that meet the specific technical requirements outlined in the Invitation to Bid. Interested vendors must submit their responses by the deadline of December 1, 2026. The procurement process is being managed by Denise Whitaker, and further details or submission instructions can be accessed through the MyVendorLink portal.

Polk County School Board — Network Operations

POSTED

DEADLINE

Fiber Internet Circuit Provider (Bogota, Colombia)This subcontract involves the provision and delivery of two independent, unmetered, symmetric 3 Gbps dedicated fiber internet circuits to support prime contractors for Department of Defense projects in Bogota, Colombia. The scope of work includes all necessary engineering, permitting, and turn-up services to establish connectivity on the 6th and 7th floors of the Sede Habitacional Bicentenario de la Independencia. The provider is required to utilize carrier-grade routing equipment and ensure all active fiber connectivity is fully certified according to RFC 2544 and ITU-T Y 1564 BERT standards. This project falls under NAICS code 517111 and requires the delivery of fully operational, certified high-speed internet infrastructure.

0410 Aq Hq Contract

POSTED

3 days ago

DEADLINE

in 6 days

AI Contract Overview

Solicitation 140A1624Q0087 is a firm-fixed-price purchase order issued by the Bureau of Indian Affairs under the Department of the Interior for the maintenance and enhancement of the Interactive Voice Response and Automatic Call Distribution system for the Office of Information Technology. This contract is set aside 100 percent for Indian Economic Enterprises under NAICS code 541519. The anticipated period of performance extends from October 1, 2024, through September 30, 2029, encompassing a base year and multiple option years. The scope of work focuses on providing continued support and improvements to the ACD system integrated with the IVR for the Indian Affairs Service Center in Albuquerque. Key objectives include increasing customer interaction efficiency, reducing wait times, and ensuring precise call routing. Required deliverables involve needs analysis, system design updates, integration with existing telephony infrastructure, comprehensive testing, the creation of training materials, and the implementation of ongoing support and maintenance plans.

General Info

Agency

Department Of The Interior → Bureau Of Indian Affairs

Contract Value

$31,214.2

NAICS

517111 - Wired Telecommunications Carriers

Place of Performance

VA, USA

Set-Aside

NONE

Awardee

SADDLEBACK COMMUNICATIONS

Award Issued Date

12/04/2024, 12:00:00 AM UTC

Documents

A04 Statement of Work for Automatic Call Distribution IVR System

sow

High

Amendment 0001 to Solicitation 140A1624Q0087 - Q&A Posting

amendment

High

Amendment 0002 to Solicitation 140A162400087

amendment

High

Solicitation 140A1624Q0087 - IVR/ACD System Maintenance for OIT

rfq

High

SOL REV 0002 Combined Synopsis/Solicitation for Commercial Items

rfp

High

Q&A 140A1624Q0087 IVR/ACD System Maintenance for OIT

q-and-a

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

2 updates

PhaseAwarded

PostedAug 22

Solicitation

Notice updatedAug 30

The notice title changed.

Notice updatedSep 9

Response deadline changed from Sep 6, 2024 to Sep 19, 2024. Set-aside changed from Indian Small Business Economic Enterprise (ISBEE) Set-Aside (specific to Department of Interior and Indian Health Services) to Indian Economic Enterprise (IEE) Set-Aside (specific to Department of Interior and Indian Health Services).

AwardedDec 4

Contract was awarded

Submission Closed

12/04/2024, 12:00:00 PM UTC