D--JOFOC TSRP Verint Addition
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The contract titled "D--JOFOC TSRP Verint Addition" involves the addition of Verint Software Workforce Optimization to the Telephone Systems Replacement Project (TSRP) for the Social Security Administration's Office of Acquisition Grants. The solicitation, identified by number 28321320QJ0000007, was posted on June 17, 2020. This project falls under the NAICS code 517911, which pertains to telecommunications. The contract is managed by the Social Security Administration office located in Baltimore, Maryland. The primary purpose of this contract is to enhance the existing telephone systems by integrating Verint's Workforce Optimization software, aimed at improving operational efficiencies. The contract does not specify a set-aside type, indicating it may be open to various types of bidders. For further inquiries or communications, the point of contact is Baonhu N. Ky, reachable via email. The contract details and related documents are accessible online through the provided government procurement workspace link.
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