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IVR System Implementation and Telephone Infrastructure Support

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Health And Human Services → National Institutes Of Health Nida

NAICS

517911 - Telecommunications Resellers

Place of Performance

Bethesda, MD, 20892, USA

Set-Aside

NONE

Documents

This scope was carved out of 75N98026R00054.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NIMH Public Inquiry Support Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedApr 17

subcontract

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health Nida

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Health And Human Services → National Institutes Of Health Nida

Office AddressN/A

ContactsNo contact information available

Full Description

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Design, implement, and maintain an Interactive Voice Response (IVR) system to route incoming calls, including automatic transfer of crisis-related calls to the 988 Suicide & Crisis Lifeline. Ensure system reliability, scalability, and integration with NIMH protocols.

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