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IVR System Implementation and Telephone Infrastructure Support

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Health And Human Services → National Institutes Of Health NidaView Agency

NAICS

517911 - Telecommunications ResellersView NAICS

Place of Performance

Bethesda, MD, 20892, USA

Set-Aside

NONE

Documents

This scope was carved out of 75N98026R00054.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NIMH Public Inquiry Support Services

AI Contract Breakdown

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Timeline

PostedApr 17

subcontract

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health Nida

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → National Institutes Of Health Nida

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Office AddressN/A

ContactsNo contact information available

Full Description

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Design, implement, and maintain an Interactive Voice Response (IVR) system to route incoming calls, including automatic transfer of crisis-related calls to the 988 Suicide & Crisis Lifeline. Ensure system reliability, scalability, and integration with NIMH protocols.

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