IVR System Implementation and Telephone Infrastructure Support
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FederalContract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
General Info
Agency
Department Of Health And Human Services → National Institutes Of Health Nida
NAICS
517911View NAICS
Place of Performance
Bethesda, MD, 20892, USASet-Aside
NONE
Documents
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Timeline
Organization & Contact Information
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AgencyDepartment Of Health And Human Services → National Institutes Of Health Nida
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → National Institutes Of Health Nida
Office AddressN/A
ContactsNo contact information available
Full Description
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Design, implement, and maintain an Interactive Voice Response (IVR) system to route incoming calls, including automatic transfer of crisis-related calls to the 988 Suicide & Crisis Lifeline. Ensure system reliability, scalability, and integration with NIMH protocols.
