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Inquiry Data Tracking, Reporting, and Analytics

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

NAICS

541611 - Administrative Management and General Management Consulting Services

Place of Performance

Bethesda, MD, 20892, USA

Set-Aside

NONE

Documents

This scope was carved out of 75N98026R00054.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NIMH Public Inquiry Support Services

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Timeline

Posted

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health Nida
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Develop and maintain a system to track, analyze, and report on inquiry volume, types, trends, and outcomes (e.g., call transfers, resolution rates). Generate periodic performance reports for NIMH.

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