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Mental Health Public Inquiry Call Center Operations

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Health And Human Services → National Institutes Of Health Nida

NAICS

561421 - Telephone Answering Services

Place of Performance

Bethesda, MD, 20892, USA

Set-Aside

NONE

Documents

This scope was carved out of 75N98026R00054.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NIMH Public Inquiry Support Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedApr 17

subcontract

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health Nida

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Health And Human Services → National Institutes Of Health Nida

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide front-line call center support to respond to approximately 9,000 annual public inquiries via phone, email, and mail regarding mental health conditions, treatments, research, and NIMH programs. Includes screening, routing, documentation, and crisis escalation.

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