DA01--Clinical Assessment, Reporting and Tracking (CART)

The Department of Veterans Affairs (VA), Technology Acquisition Center (TAC) intends to issue a solicitation to enter into a contract for software maintenance and support services for Clinical Assessment Reporting and Tracking Application Suite (CART-APPS). This requirement is to ensure the CART-APPS tool remains operational. The Contractor shall be responsible for the maintenance and support of the existing CART system to include enhancements to add new functionality to existing CART applications. The Contractor shall provide maintenance for the existing CART-APPS and ensure CART-APPS are operational 99% of the time at all VA installed sites. CART-APPS is currently being used by over 2,000 users nationally across 81 locations to facilitate the work of the CART Program. CART-APPS is built on top of an object-relational model-driven infrastructure using dynamic late binding of application specifications to run-time objects. Maintenance shall include updating the CART-APPS interfaces, using the Delphi and Structured Query Language Data programming languages, including: VA Veterans Health Information Systems and Technology Architecture (VistA) Remote Procedure Call Broker for access to VistA databases, VA Decision Support System for workload and costing and the new VA Real-Time Locator Services for supply chain management of products such as devices and supply items used in the VA Catheterization labs. The Contractor shall provide 24X7 support for the CART-APPS and respond via e-mail or phone within four hours of being contacted by the CART Program. Support shall include defect fixes for the applications and related databases including trouble-shooting, coding or configuration to resolve or fix errors and defects, testing/verification of fixes, adaptation and testing with new MS Windows versions (like Windows 10), and deployment of new CART-APPS version. This is a commercial acquisition. The request for proposal (36C10B21Q0198) will be issued as a Small Business set-aside under the North American Industry Classification System (NAICS) Code of 541511, Custom Computer Programming Services, with a size standard of $30.0 million. All potential sources must obtain a Data Universal Numbering System (DUNS) number and register in the System for Award Management (SAM) in order to transact business with the Department of Veterans Affairs. Failure to obtain a DUNS number and register in SAM may result in the delay of award of contract or possible award to the next otherwise successful offeror who is registered in the SAM at the time of award. All prospective offerors interested in submitting a proposal on this solicitation must also have a Commercial and Government Entity code (CAGE). The contract will be a Firm Fixed Priced contract, consisting of a base year and two 12-month option periods. The proposed period of performance will begin on or around July 15, 2021. The estimated date of award for this action is July 14, 2021. The VA intends to issue a solicitation on or around June 25, 2021 to include evaluation approach and proposal submission instructions. The objective is for submission of proposals within 1 week after the solicitation is issued. The points of contact for this action are Joseph Pignataro, Contract Specialist, contact@example.gov and Kathryn Pantages, Contracting Officer, contact@example.gov.