DA10--The Department of Veterans Human Resource Service Management (HRSM) Solution

The Department of Veterans Affairs has determined that the effort under solicitation 36C10B26Q0330 for the HRSM Solution will be cancelled, with work transitioning to another active contract. Originally issued as a sources-sought notice via SAM.gov on June 16, 2026, with a response deadline of April 16, 2026, this market research action was intended to explore capabilities for an enterprise Human Resource Service Management system serving over 374,000 VHA users. The solution was envisioned to handle recruitment, HR helpdesk case management, automated onboarding, FedRAMP ATO compliance, data migration, and SaaS hosting, integrated with HRSmart and built using COTS/SaaS without custom development. All deliverables must satisfy strict compliance standards including FISMA, Section 508, HIPAA, NIST SP 800-66 Rev. 2, VA Directives 0710 and 6102, and the VA Trustworthy AI Framework. Contractors were expected to provide comprehensive documentation including AI system and model cards, a Statement of Attestation for AI use, a Contractor Staff Roster with background investigation tiers, SBOMs in NTIA format, and source code with unlimited rights under the SHARE IT Act and FAR 52.227-14. Personnel vetting requirements ranged from Tier 1 to Tier 4 risk levels, with real-time roster updates and PIV/CAC authentication adherence mandatory. Security protocols mandated tamper-evident packaging, trusted shipping channels, chain-of-custody records, FIPS 140-2 compliance for cryptographic functions, and vulnerability remediation timelines of seven days for critical and thirty for standard issues. All software and systems had to be free of malware, fully patched, and validated for accessibility, privacy, and integrity prior to delivery. The performance period consisted of a 12-month base period with up to four optional 12-month extensions, totaling a maximum of 60 months, with work to be performed remotely at the contractor’s facility. No contract value was established, and no formal evaluation factors, pricing details, or payment instructions were provided, as the action was pre-solicitation and ultimately cancelled before award.