DA10--Vocera Communication Solution (VA-26-00066386)

The Department of Veterans Affairs Technology Acquisition Center awarded a sole-source contract to Alvarez LLC on August 5, 2026, for the expansion and modernization of the Vocera hands-free wireless hospital communication system at the VA North Texas Health Care System. Valued between $3,679,607.34 and $3,876,077.94, the procurement was set aside for Service-Disabled Veteran-Owned Small Businesses and executed via the NASA SEWP V GWAC. The contract consists of a 12-month base period with two 12-month option periods, for a total potential duration of 36 months. The scope of work includes the delivery of 2,500 Vocera Smartbadge messaging devices—comprising 1,700 replacements and 800 for expansion—along with software licenses and Vocera Premier Plus technical support. Key requirements include the integration of these devices with the existing Vocera infrastructure and the Baxter Hill-Rom Voalte nurse call platform to ensure secure, real-time clinical communication. All hardware and licenses must be delivered within 90 days of the award. The project encompasses the configuration of clinical alarm workflows, wireless performance analysis, and end-user training, all while adhering to strict VA cybersecurity and federal privacy standards for the protection of PII and PHI. Performance will take place at VA facilities in Dallas, Garland, and Fort Worth, Texas.