This Government Contract opportunity from Department Of Transportation was posted on June 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Data Analysis and Customer Satisfaction Index Modeling

Closed

Federal

Submission Closed06/26/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541618

New

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Solicitation # BD-27-1010-PROCU-CRIM-133252

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PROCUREMENT - Procurement Services

POSTED

3 days ago

DEADLINE

in 14 days

AI Contract Overview

This subcontract opportunity involves performing statistical analysis of survey data, developing models for customer satisfaction indices, and calculating performance scores using advanced analytics and reporting tools. The work focuses on leveraging data-driven methods to enhance understanding of customer satisfaction and operational performance. The contract is categorized under NAICS code 541618, which relates to professional, scientific, and technical services. It is designated as a Total Small Business Set-Aside under FAR 19.5, emphasizing the participation of small businesses. Posted by the Department of Commerce Sspo under the Department of Transportation, the contract's place of performance is in Washington, with the postal code 20233. The solicitation was made available on June 12, 2026, with a response deadline of June 26, 2026, at 6:00 PM. This opportunity is targeted at small businesses that can provide expert data analysis and modeling services to support federal agency efforts in evaluating and improving customer service outcomes through advanced statistical techniques and performance measurements.

General Info

Statistical analysis and modeling for customer satisfaction; small business set-aside; Washington location.

Agency

Department Of Transportation → Department Of Commerce SspoView Agency

NAICS

541618 - Other Management Consulting ServicesView NAICS

Place of Performance

Washington, DC, 20233, USA

Set-Aside

SBA

Documents

This scope was carved out of 1331L526BEASurvey.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Customer Satisfaction Data Collection and Analysis

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedJun 12

subcontract

Response DeadlineJun 26

Deadline has passed

Submission Closed

06/26/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Transportation → Department Of Commerce Sspo

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Transportation → Department Of Commerce Sspo

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Perform statistical analysis of survey data, model customer satisfaction indices, and calculate performance scores using advanced analytics and reporting tools.