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DataLab Operations & Maintenance (O&M) Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Education → Contracts And Acquistions ManagemenView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Washington, DC, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Education → Contracts And Acquistions Managemen
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Education → Contracts And Acquistions Managemen
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide ongoing operation, monitoring, troubleshooting, and minor enhancements for the DataLab platform to ensure uptime and performance.

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Same NAICS industry code

NAICS: 541512
New
SLED
Managed IT Help Desk and End-User SupportHaralson County Government is seeking a subcontractor to provide comprehensive Tier 1 and Tier 2 technical support services to its employees, addressing a wide range of IT issues including hardware failures, software malfunctions, network connectivity problems, and user access concerns. The contractor will be responsible for delivering responsive remote assistance and efficiently managing support tickets through a centralized ticketing system to ensure timely resolution and high user satisfaction. This contract requires consistent availability and expertise in diagnostic and troubleshooting procedures across multiple platforms and technologies commonly used in a government office environment. The solicitation is classified as a subcontract under NAICS code 541512, which pertains to computer facilities management services, and was posted on August 7, 2026, with a response deadline of September 8, 2026. Services will be performed in support of Haralson County operations in Georgia, with no specific set-aside provisions indicated. The contractor must demonstrate the ability to deliver reliable, scalable, and customer-focused IT support, with emphasis on responsiveness, accuracy, and adherence to county protocols. All work must align with the county’s operational standards and security requirements, even though detailed point of contact or physical location information is not provided in the posting.
Haralson County Government

POSTED

about 15 hours ago

DEADLINE

in about 1 month
View Details

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