De-Escalation Training for Texas Library Staff

The contract involves providing de-escalation training specifically designed for staff at Texas libraries. The solicitation was posted on January 9, 2026, with a response deadline of January 30, 2026. This training initiative is managed by the Texas State Library, located in Austin, Texas, and falls under the NAICS code 611430, which corresponds to professional and management development training services. The aim is to equip library staff with skills to effectively manage and defuse potentially challenging interactions, enhancing safety and customer service within library environments. Interested parties are encouraged to respond promptly by the deadline to be considered for the contract. For further information or clarifications, the primary point of contact is Fred Huber, reachable via email or phone. This solicitation is publicly accessible through the Texas SmartBuy procurement portal, ensuring transparency and opportunity for eligible vendors to participate in the bidding process.