DE10--RFI: NEW: Enterprise Bulk Printing (VA-26-00070279)

The Department of Veterans Affairs is seeking market intelligence through a Request for Information to identify vendors capable of delivering a secure, scalable, enterprise-wide bulk print and mail solution to manage Veteran correspondence generated by clinical and administrative systems such as Oracle Health. This effort requires a system capable of processing between 50,000 and over 11 million letters monthly, supporting dual daily mail batches, and ensuring end-to-end tracking from data intake through USPS delivery. The solution must operate within AWS GovCloud, integrate with VA systems via APIs and standards like HL7/FHIR, and comply with stringent federal security and accessibility mandates including NIST SP 800-53 Rev. 5 Moderate baseline, FedRAMP, HIPAA, FISMA, Section 508, and VA Handbooks 6500 and 6300. All Protected Health Information and Personally Identifiable Information must be encrypted in transit and at rest using FIPS 140-2 standards, with secure destruction protocols and audit logs retained for a minimum of seven years. Vendors must demonstrate capability to handle automated quality controls, duplicate prevention, barcode tracking via USPS Intelligent Mail Barcode standards, and real-time status reporting integrated with USPS Informed Visibility. Responses must be submitted as a single PDF under 5MB by the deadline of July 16, 2026, and must include the respondent’s Unique Entity Identifier and CAGE Code, along with business size status and socioeconomic certifications if claiming Veteran-Owned or Service-Disabled Veteran-Owned Small Business status. Offerors are required to detail operational capacities, disaster recovery plans with recovery time and point objectives of four hours and 15 minutes respectively, compliance with GPO Publications 310.1/310.2, and secure handling of mail materials including barcode margins and VA-provided QR codes directing Veterans to MyHealtheVet. The system must support automated reporting by VISN, Station ID, and ZIP code, provide a self-service dashboard for 500+ users, and ensure no independent updates to addresses unless directed by VA. Pricing must be presented as per-piece models with transparency on cost drivers, though no contract value is established as this RFI serves only planning purposes. All responses are subject to strict page limitations—one page per question—with no marketing content permitted. The Technology Acquisition Center in Eatontown, NJ, is the contracting office, with Samantha McIntyre as the primary point of contact, and responses must be submitted via email without formal