Debit/Credit Card Processing

The City of Hot Springs has issued a Request for Proposals (RFP) numbered HS-24-045, seeking qualified vendors to provide debit and credit card processing services. The solicitation was posted on June 4, 2024, with proposals due by June 24, 2024, at 2:00 PM Central Time. Interested parties are encouraged to submit their proposals electronically via the designated online portal, which requires prior registration, although sealed paper responses are also accepted if submitted by mail or in person. The contract size is estimated to range between $50,000 and $200,000, and the project falls under the NAICS code 522320, indicating a financial services classification. The primary point of contact is Olivia Thomason, Purchasing Supervisor, reachable via email or phone, with the procurement process emphasizing compliance with submission deadlines and proper identification of sealed proposals. The procurement process involves an acknowledgment form to confirm receipt of the bid packet, ensuring bidders stay informed of any updates or addenda. The scope of the contract encompasses the city’s payment processing needs, with the goal of establishing a reliable, secure, and efficient system for handling debit and credit card transactions. The solicitation highlights the importance of adhering to cybersecurity standards, proposal content requirements, and evaluation criteria to ensure the city selects a vendor that best meets its operational and financial needs. Additional documents related to other procurement activities, such as recycling services, construction bids, and cooperative grocery purchasing, provide context for the city’s broader procurement practices, but the primary focus remains on securing a vendor capable of delivering comprehensive card processing solutions in accordance with the specified terms and deadlines.