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DeCA eCommerce Support Services

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eCommerce_Support_ServicesFederal

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The Defense Commissary Agency is seeking information for a modern, enterprise-grade eCommerce support services platform to manage its global grocery retail operations, which include over 235 stores across 13 countries. The objective is to implement a cloud-native, API-first platform focused on three functional pillars: a shopper-centric experience with personalized customization, omnichannel fulfillment capabilities including BOPIS and curbside pickup, and a scalable technical infrastructure capable of supporting a multi-million-SKU catalog. The solution must be deployable within FedRAMP and DoD Impact Level 2 or higher environments and comply with Section 508 accessibility standards. This effort is currently in the market research phase via a sources-sought Request for Information, with an anticipated contract structure consisting of a Firm-Fixed-Price award featuring one 12-month base period and four 12-month option periods for a total of five years. Interested respondents under NAICS 334111 must submit a capability statement by October 27, 2026, detailing their corporate profile, socioeconomic status, and existing government contract vehicles. Resellers must provide proof of authorized partnership with OEMs such as Salesforce, Sprout Social, or Adobe. The primary point of contact for this requirement is Nicole Tokash.

General Info

DCA seeks an enterprise eCommerce platform for global grocery retail operations support.

NAICS

334111 - Electronic Computer Manufacturing

Place of Performance

Fort Lee, VA, USA

Set-Aside

NONE

Documents

1

DeCA eCommerce Support Services RFI

PDF, High priority: read this firstrfi
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Timeline

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QK Acc-Apg Contr Ctr
Contacts1 person available
OfficeABER PROV GRD, MD, 21005-3013, USA
Office AddressABER PROV GRD, MD, 21005-3013, USA
Contacts
Nicole Tokash

Full Description

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Please see attached RFI.

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