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Dedicated Helpdesk Support for Childcare Portals

Active

State & Local

Response Deadline09/24/2026, 09:45:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract provides dedicated helpdesk support and portal maintenance for prime contractors working on Alabama Department of Human Resources Child Care Services projects. The scope of work includes operating a helpdesk for families and providers, maintaining public-facing online portals, and assisting users with navigating childcare subsidy eligibility within the Arise Care system. The project falls under NAICS code 541519 and requires the participating entity to be enrolled in E-Verify. This opportunity was posted on September 18, 2026, with a response deadline of September 24, 2026, for the agency of Child Care Services and Workforce Development in Alabama.

General Info

Helpdesk support and portal maintenance for Alabama Department of Human Resources Child Care Services.

Agency

Alabama → Child Care Services & Workforce DevelopmentView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

AL, USA

Set-Aside

NONE

Documents

This scope was carved out of SRC0000036489.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DHR Childcare Services - FY27 CITI Arise Care

AI Contract Breakdown

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Timeline

PostedSep 18

subcontract

Response DeadlineSep 24

Submission deadline

Response Deadline

09/24/2026, 09:45:00 PM UTCin 5 days

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Organization & Contact Information

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AgencyAlabama → Child Care Services & Workforce Development

ContactsNo contacts available

OfficeN/A

Organization / Agency

Alabama → Child Care Services & Workforce Development

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides helpdesk support and portal maintenance for prime contractors on Alabama DHR Child Care Services projects. Operates a dedicated helpdesk for families and providers, maintains online portals, and assists users with childcare subsidy eligibility navigation within the Arise Care system. Requires E-Verify enrollment. Delivers ongoing user support services and maintained public-facing portals.

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