This Government Contract opportunity from Maryland was posted on June 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Desktop & End-User IT Support

Closed

State & Local

Submission Closed07/14/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

This contract involves providing both on-site and remote desktop support services for a State agency, focusing on assisting end users with hardware and software troubleshooting, account management, and handling escalated support tickets. The work is designed to ensure efficient resolution of IT issues to support the agency’s operational needs and maintain system functionality for users. The contract falls under the NAICS code 541519, which pertains to other computer-related services. The contract is a subcontract opportunity posted by the Maryland Department of Information Technology Administration on June 1, 2026, with a response deadline of July 14, 2026. Although specific details about the place of performance and agency contact information are not provided, the scope clearly emphasizes comprehensive IT support services aimed at improving end-user experience and maintaining IT infrastructure reliability for the state agency. Interested parties can find more information through the provided Maryland government extranet link.

General Info

Provide on-site and remote IT support for State agency, troubleshooting, account management, escalated tickets.

Agency

Maryland → DoIT - Dept Of Information Technology - AdministrationView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of BPM055927.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FC-193-26-RFP - Client Services (aka) Service Desk/Client Services

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedJun 1

subcontract

Response DeadlineJul 14

Deadline has passed

Submission Closed

07/14/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyMaryland → DoIT - Dept Of Information Technology - Administration

ContactsNo contacts available

OfficeN/A

Organization / Agency

Maryland → DoIT - Dept Of Information Technology - Administration

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide on-site and remote desktop support including hardware/software troubleshooting, account management, and escalated ticket resolution for State agency end users.

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