***Amendment***DG11--Local Exchange Carrier (LEC) Services across the Enterprise
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The Department of Veterans Affairs, through its Office of Information and Technology, is conducting market research under solicitation number 36C10B26Q0588 for Local Exchange Carrier (LEC) services across multiple states including Indiana, Kentucky, Nebraska, New Jersey, New Mexico, and Pennsylvania. This effort, identified by NAICS code 517111 and product service code DG11, seeks vendors capable of providing comprehensive voice and data telecommunications services at designated Service Delivery Points, with a full suite of required features including POTS line services in flat and ground start rates, PRI circuits delivered via T-1 as 23B+D and N1, DID/DOD blocks, and a comprehensive set of call management features such as Caller ID, Three-Way Calling, Call Forwarding (including Busy and No Answer), Call Waiting, Voicemail, Call Block for 411 and 900/976 numbers, Call Hunting/Roll Over, Third Party Billing Block, Remote Access to Call Forwarding, Call Redirect with Screening Removal specifically for the Veterans Help Line, and Anonymous Call Reject. All services must be supported 24/7/365 with guaranteed service restoration within 24 hours and response to major system failures within one hour of notification, with the VA maintained as the customer of record. The current requirement is a Request for Information (RFI) only, not a solicitation for proposals, and responses are not offers and cannot form a binding contract. Interested parties must submit a five-page Vendor Capabilities Statement including company name, points of contact, and NAICS 517111 size standard, along with a completed Attachment 1 Market Research Workbook for SDPs, where each service at every SDP must be marked as “yes” or “no” with no blanks permitted. Submission is due by 4:00 PM CST on July 13, 2026, to Chantel.Bass@va.gov. Any future contract resulting from this RFI will follow a competitive procurement process. Contractors must comply with VA information security standards, including encrypting sensitive data with FIPS 140-2 validated tools, segregating VA data from non-VA systems, and maintaining confidentiality in accordance with VA directives. Personnel requiring access to VA systems must pass a favorable VA background investigation, be escorted in facilities, and adhere to privacy and security mandates including FISMA, the Privacy Act, and Section 50
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***Amendment***
The period of performance (PoP) has changed for this requirement. Please see attached document P02 - Attachment 2 DRAFT PWS Local Exchange Carrier Services.
The Department of Veterans Affairs (VA), Office of Information and Technology (OIT) Development, Security and Operations (DSO) Telecommunications Provisioning Office (TPO) has a requirement for Local Exchange Carrier (LEC) Services across the enterprise in multiple states. These LEC services consist of: POTS Line Flat Rate/ePOTS, POTS Line Ground Flat Start Rate/ePOTS, PRI (mileage/station link included), DID/DOD (Blocks of 20), Caller ID Feature (POTS Line), Three Way Calling Feature (POTS Line), Call Forward Feature (POTS Line), Call Forward Busy Feature (POTS Line), Call Forward No Answer Feature (POTS Line), Call Waiting Feature (POTS Line), Voicemail Feature (POTS Line), Call Block Feature (block 411, 900/976) (POTS Line), Call Hunting/Roll Over Feature (POTS Line), Third Party Billing Block Feature (POTS Line), Remote Access to Call Forwarding, Call Redirect (must include Screening Removal for the Veterans Help Line), Screening Removal (must include Call Redirect for the Veterans Help Line), and Anonymous Call Reject. The Contractor shall provide telecommunication services at the facilities 24 hours per day, seven days per week with maximum service availability. The North American Industrial Classification (NAICS) for this effort is 517111 Wired Telecommunication Carriers. This notice does not in itself represent the issuance of a formal request for proposal/quote and is not intended to be taken as such. This is a request for Information (RFI) only and shall not be considered an Invitation for Bid, Request for Quotation, or a Request for Proposal. Do not submit a proposal or a quote. This market research is issued for information and planning purposes only and does not constitute a solicitation nor does it restrict the Government as to the ultimate acquisition approach. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. Any contract that might be awarded based on information received or derived from this market research will be the outcome of a competitive process. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI. Submittal Instructions: If your company is capable of providing the aforementioned services, please submit a Vendor Capabilities Statement, limited to five pages for your company, to include a cover page which indicates your company s full name, points of contact and your size standard for NAICS 517111. Please complete the attached entitled Attachment 1 Market Research Workbook for SDPs , by inputting data into all applicable cells. The Technical workbook captures the ability to provide coverage for each of the required services, in the quantity required, at each of the required Service Delivery Points (SDPs). Using the drop-down selection menu found at Column K of the Attachment, please state yes or no as to whether you can provide the requisite service, in the requisite quantity, to the requisite SDP. A yes or no designation must be entered for each and every item; no item shall be left blank. Please note that all yes responses will change the blank cell to green; and all no responses will change the blank cell to red. The Market Research Workbook will automatically calculate the total number of yes entries (Column L Total Yes ), the total number of no entries (Column M Total No ), and the total number of required entries left blank (Column O Total Blank ). All interested parties who can supply all the required services at all the listed SDPs shall respond no later than 04:00 PM CST on July 13, 2026, via email to Chantel.Bass@va.gov.